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The terminology used below assumes that the reader has familiarised themselves with some key Digital Care Services concepts available via the following guidance / tutorials:

The Productivity Capability is used to describe a wide range of Solutions that deliver one or more of the following outcomes to Patients/Service Users and Staff within health and care settings, but do not fit within any of the other defined capabilities

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  • Appointment check-in

  • Patient communication/messaging

  • Surveys

  • Waiting-room information

Organisation-facing:·       

  • Clinical correspondence

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  • Dictation

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  • Label printing

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  • Panic button

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  • Stock management

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  • ·Triage

The Productivity Capability has been deliberately documented with the goal of keeping the door open for other functions, not already identified, to readily be included in Solutions on the Catalogue