Communicate with Practice - Citizen - Standard v1.0.2
ID | S2 |
|---|---|
Version | 1.0.2 |
Type | Capability Specific Standard |
Status | Retired |
Effective Date | Dec 31, 2019 |
Framework(s) |
Requirements
Epic Mapping | Requirement ID | Requirement Text | Level |
|---|---|---|---|
C2E1 | GP-SPFS-5.2.3-01 | Communication Management - Patient Allow the Patient to create, receive, view, and respond to communications with the Patient's Practice. See E00173 in the Patient Information Maintenance - GP Capability for incorporation of communications into Patient Record. | MUST |
C2E2 | GP-CWP-4 | Communication Management - Proxy Allow the Proxy to create, receive, view, and respond to communications with the Patient's Practice. See E00173 in the Patient Information Maintenance - GP Capability for incorporation of communications into Patient Record. | MAY |
C2E1 | GP-CWP-1 | Communication Attachments - Patient Allow Patients to attach documents to their communications. | MUST |
C2E2 | GP-CWP-5 | Communication Attachments - Proxy Allow Proxies to attach documents to their communications. | MAY |
C2E1 | GP-CWP-2 | Organise Messages - Patient Allow Patients to organise their messages. | MAY |
C2E2 | GP-CWP-6 | Organise Messages - Proxy Allow Proxies to organise their messages. | MAY |
C2E1 | GP-PPFS-6.2-05 | Patient Notification of Patient-Practice Communications Notify a Patient via their preferred Verified Contact Details (see COM1) that they have received a message from the Practice. When the message is related to an existing communication (e.g. a reply to an existing message), only Patients involved in the communication will need to be notified. | MUST |
C2E2 | GP-CWP-7 | Proxy Notification of Patient-Practice Communications Notify a Proxy via their preferred Verified Contact Details (see COM1) that they or the Patient have received a message from the Practice. When the message is related to an existing communication (e.g. a reply to an existing message), only Patients and Proxies involved in the communication will need to be notified. | MAY |
C2E1 | GP-PPFS-6.3-07 | Practice Notification (Task) of Patient-Practice Communications Notify Practice Users e.g. by generating a notification, that a message has been received, whether Citizen initiated or in response to previous communications. See E00173 in the Patient Information Maintenance - GP Capability for configuring Patient-Practice communications See Workflow - Standard | MUST |
C2E1 | GP-CWP-3 | Display Configurable Disclaimer - Patient A practice configurable disclaimer to be displayed to Patients when creating a communication so that important information about this service is always visible. See E00203 in the Patient Information Maintenance - GP Capability for practice configuration of disclaimer. | MUST |
C2E2 | GP-CWP-8 | Display Configurable Disclaimer - Proxy A practice configurable disclaimer to be displayed to Proxies when creating a communication so that important information about this service is always visible. See E00203 in the Patient Information Maintenance - GP Capability for practice configuration of disclaimer. | MAY |
Capability
All supplier Solutions will need to meet this Standard if they are delivering the Communicate With Practice - Citizen Capability
Roadmap
Suppliers will not be assessed or assured on these Roadmap Items as part of Onboarding