Cross-organisation Appointment Booking
- Katharine Smith (Unlicensed)
- Robyn Brooke (Unlicensed)
- Imran Majid (Deactivated)
ID | C23 |
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Version | 1.0.3 |
Type | Capability |
Category | Appointments |
Status | Effective |
Effective Date | Feb 23, 2024 |
Contracting Vehicle(s) |
Description
Enables Appointments for Patients/Service Users to be booked by Health or Care Professionals across organisational boundaries.
Outcomes
For a Patient/Service User: | Ability to access Appointments across organisational boundaries, improving Patient/Service User experience and ensuring access to the right services |
For Health and Care Professionals: | Ability to directly book an Appointment for a Patients/Service User in another Health or Care Organisation, improving Patient/Service User experience and making the most efficient use of available Appointments |
MUST Epics - Describes the minimum functionality required to deliver a Capability. Solutions MUST be successfully evaluated against each Epic and Acceptance Criteria via Capability Assessment in order to be associated with this Capability |
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E00438 - manage Appointments for Patients/Service Users at other Health or Care OrganisationsAs a Health or Care Professional I want to manage Appointments for Patients/Service Users at other Health or Care Organisations So that Patients/Service Users can access services provided by other Health or Care Organisations Acceptance criterion 1: book Appointment for a Patient/Service User at another Health or Care OrganisationGiven the Health or Care Professional is permitted to manage Appointments for Patients/Service Users at other Health or Care Organisations When the Health or Care Professional selects to book an Appointment for a Patient/Service User at another Health or Care Organisation Then the Appointment is booked for that Patient/Service User Acceptance criterion 2: view Appointment for a Patient/Service User at another Health or Care OrganisationGiven the Health or Care Professional is permitted to manage Appointments for Patients/Service Users at other Health or Care Organisations When the Health or Care Professional selects to view an Appointment for a Patient/Service User at another Health or Care Organisation Then the Appointment is displayed for that Patient/Service User Acceptance criterion 3: amend Appointment for a Patient/Service User at another Health or Care OrganisationGiven the Health or Care Professional is permitted to manage Appointments for Patients/Service Users at other Health or Care Organisations When the Health or Care Professional selects to amend an Appointment for a Patient/Service User at another Health or Care Organisation Then the Appointment is amended for that Patient/Service User Acceptance criterion 4: cancel Appointment for a Patient/Service User at another Health or Care OrganisationGiven the Health or Care Professional is permitted to manage Appointments for Patients/Service Users at other Health or Care Organisations When the Health or Care Professional selects to cancel an Appointment for a Patient/Service User at another Health or Care Organisation Then the Appointment is cancelled for that Patient/Service User E00438 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00438 - Supporting Information
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MAY Epics - Describes additional functionality associated with the Capability. Suppliers should consider all MAY Epics as part of their User Research. Suppliers can choose to map their Solutions to these Epics and they will be evaluated via Capability Assessment. Contracting Authorities or purchasing organisations may require these Epics as product qualification or requirements criteria |
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E00439 - view Cross-Organisation Appointment Booking reportsAs a Health or Care Professional I want to view Cross-Organisation Appointment Booking reports So that I can see Cross-Organisation Appointment Booking activity Acceptance criterion 1: view Cross-Organisation Appointment Booking reportsGiven the Health or Care Professional is permitted to view Cross-Organisation Appointment Booking reports When the Health or Care Professional selects to view a Cross-Organisation Appointment Booking report Then the report results are displayed |
Items on the Roadmap which impact or relate to this Capability |
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