For a Patient/Service User:

Maximises the availability of resources to best meet the health or care needs of the population.

For a Health or Care Professional:

Able to centrally manage the availability, scheduling and allocation of service resources (e.g. staff, equipment, rooms) across a number of organisations.

For a Health or Care Organisation:

Gain efficiencies across a number of organisations by minimising the number of empty rooms across the organisations, minimising travel for staff and maximising the availability or use of specific equipment.

MUST Epics - Describes the minimum functionality required to deliver a Capability. Solutions MUST be successfully evaluated against each Epic and Acceptance Criteria via Capability Assessment in order to be associated with this Capability

E00514 - manage Service Schedules

As a Health or Care Professional

I want to manage Service Schedules

So that Service Schedules can be defined for Health or Care Organisations

Acceptance criterion 1: create Service Schedule

Given the Health or Care Professional is permitted to manage Service Schedules

When the Health or Care Professional selects to create a Service Schedule

Then the Service Schedule is created

And any unmet requirements of the service are identified

Acceptance criterion 2: view Service Schedule

Given the Health or Care Professional is permitted to manage Service Schedules

When the Health or Care Professional selects to view a Service Schedule

Then the Service Schedule is displayed

Acceptance criterion 3: amend a Service Schedule

Given the Health or Care Professional is permitted to manage Service Schedules

When the Health or Care Professional selects to amend a Service Schedule

Then the Service Schedule is amended

Acceptance criterion 4: delete Service Schedule

Given the Health or Care Professional is permitted to manage Service Schedules

When the Health or Care Professional selects to delete a Service Schedule

Then the Service Schedule is deleted

MAY Epics - Describes additional functionality associated with the Capability. Suppliers should consider all MAY Epics as part of their User Research. Suppliers can choose to map their Solutions to these Epics and they will be evaluated via Capability Assessment. Contracting Authorities or purchasing organisations may require these Epics as product qualification or requirements criteria

E00515 - share Service Schedules

As a Health or Care Professional

I want to share Service Schedules with other Health or Care Professionals

So that Service Schedules can be shared with other Health or Care Professionals

Acceptance criterion 1: share Service Schedules

Given the Health or Care Professional is permitted to manage Service Schedules

When the Health or Care Professional selects to share the Service Schedule with another Health or Care Professional

Then the Service Schedule is shared with the Health or Care Professional

E00516 - view Service Schedule reports

As a Health or Care Professional

I want to view Service Schedule reports

So that I can view reports on Service Schedules

Acceptance criterion 1: view Service Schedule reports

Given the Health or Care Professional is permitted to view Service Schedule reports

When the Health or Care Professional selects to view a Service Schedule report

Then the report results are displayed