Update to Pharmacy First Clinical Pathways

Update to Pharmacy First Clinical Pathways

ID

RM274

Version

1.1.1

Type

Roadmap Item

Contracting Vehicle(s)

Community Pharmacy Clinical Services

Title

Update to Pharmacy First Clinical Pathways

Description

Uplift to the existing Pharmacy First Clinical Pathways following clinical review with additional payment gateway points added

Date Added

Jun 16, 2025

Standards and Capabilities

Consultation Management - Community Pharmacy

Change Route

Managed Capacity - Minor/Patch uplifts

Change Type

Uplift

Status

Closed

Publication Date

Jul 23, 2025

Effective Date

Sep 30, 2025

Incentives / Funding

No

Incentive / Funding Dates

N/A

Background

After a clinical review of the Pharmacy First Clinical Pathways, several changes were introduced including additional gateway points.

This Roadmap Item is to provide the latest version of the Clinical Pathways to allow Suppliers the opportunity to review the proposed changes.

Few key points to be noted in the context of this change,

  • There are no change to the GP Connect Update Record data fields, merely new clinical guidance/ steps in the existing flow.

  • The PDF alternative to GP Connect Update Record does not require any formatting changes to the PDF.

  • The changes do not introduce any new fields to the BSA Claim format. The tests with BSA will be to ensure the data flows at the right gateway points.

Suppliers should take note of the following related Roadmap Items:

  • RM275 Update Pharmacy Contraception Service to include Oral Emergency Contraception

  • RM276 Update Pharmacy Contraception Service to include a new medication for Oral Contraception

Outline Plan

Supplier Solutions must be fully compliant with the uplifts to the Clinical Pathways v2.5 by the Effective Date.

Summary of Change

Consultation Management - Community Pharmacy: E00637 updated

E00637 - launch Patient Group Directions (PGDs), Clinical Protocols and Clinical Pathways for Community Pharmacy Consultations

As a Health or Care Professional

I want to launch Patient Group Directions (PGDs), Clinical Protocols and Clinical Pathways

So that I can view Patient Group Directions (PGDs), Clinical Protocols and Clinical Pathways to support Community Pharmacy Consultations

Acceptance criterion 1: launch Patient Group Directions (PGDs) for Community Pharmacy Consultations

Given the Health or Care Professional is permitted to launch Patient Group Directions (PGDs)

When the Health or Care Professional selects to launch Patient Group Directions (PGDs)

Then the Patient Group Directions (PGDs) are displayed

Acceptance criterion 2: launch Clinical Protocols for Community Pharmacy Consultations

Given the Health or Care Professional is permitted to launch Clinical Protocols

When the Health or Care Professional selects to launch Clinical Protocols

Then the Clinical Protocols are displayed

Acceptance criterion 3: launch Clinical Pathways for Community Pharmacy Consultations

Given the Health or Care Professional is permitted to launch Clinical Pathways

When the Health or Care Professional selects to launch Clinical Pathways

Then the Clinical Pathways are displayed

E00637 - Additional Implementation Details

Solutions MUST comply with the following when implementing this Epic:

  • For Pharmacy First Clinical Pathways Consultations, updated versions of the Patient Group Directions (PGDs), Clinical Protocols and Clinical Pathways listed on NHS Pharmacy First Pharmacy First June 2025 | NHSBSA are to be launched, which will replace those available from the NHS Pharmacy First site

  • For Pharmacy Contraception Consultations, the Patient Group Directions (PGDs) listed on NHS Pharmacy Contraception Service are to be launched

Full Specification

N/A

Assurance Approach

To be fully assured on the change, Suppliers are required to complete the following Assurance steps:

  1. Supplier’s Clinical Safety Officer (CSO) responsibilities:

    1. Supplier’s CSO must attend a meeting with NHSE to confirm understanding of their clinical safety responsibilities.

    2. Supplier’s CSO is required to participate in all Assurance calls.

  2. Supplier’s internal testing requirements:

    1. The Supplier must complete Product testing, Regression testing and an internal Clinical Review.

    2. Supplier test scenarios are to cover all elements of the Supplier Solution that require changes. Supplier test reports to be shared with NHSE once Supplier testing is successfully concluded.

    3. The Supplier must provide written confirmation from their CSO stating that all internal tests have been completed. NHSE will accept email as written confirmation.

  3. End to End testing with BSA:

    1. The Supplier must complete End to End testing with the BSA. The BSA Test environment will be available for the testing.

    2. Prior to assurance, the BSA will contact each Supplier to check that they have correct IP address ranges allowlisted in their Test environment so that test messages can be sent/received successfully.

    3. The BSA will provide evidence (screen shots or report) to NHSE to demonstrate that payment data reconciles correctly between the Supplier Solution (Sender) and the BSA API (Receiver).

  4. Clinical Assurance:

    1. Clinical Assurance will be carried out as a Live Witness Test. NHSE will schedule a Live Witness Test with the Supplier, NHSE Clinical Team and Policy colleagues.

    2. The Supplier must demonstrate their Solution in the Test environment, specifically showing access to v2.5 of the Pharmacy First Clinical Pathway documents.

    3. The Supplier must walk through workflows for various test scenarios as outlined in the Test Packs using a pass/fail approach. Test Packs will be provided by NHSE once development is complete and Assurance dates are arranged. NHSE’s test scenarios are provided for reference.

    4. The Supplier must be prepared to test additional items that may arise during the session that may not necessarily be called out in the Test Packs. e.g. functionality that is likely to impact clinical safety.

  5. Smoke Testing:

    1. The Supplier must complete Smoke testing in the Live environment, in collaboration with NHSE, by rerunning the earlier tests using test patients.

Note: Suppliers can contact their Supplier Manager for more information on the Assurance approach outlined above.