Workflows and Operations Lot

Welcome to the Workflows and Operations Lot Capabilities and Standards site

The products in this Lot will provide a wide range of workflow and operations capabilities to enable Primary Care organisations to deliver effective and efficient services. 

It includes Capabilities around Document Management, Scanning, Task Management, Cross-Organisation Custom Workflows, communications, support for data and reporting capabilities and workforce management. 

This Lot also includes Overarching Standards and other applicable mandatory Standards as defined by individual Epics.

Suppliers must meet one or many Capabilities to onboard onto the Buying Catalogue for this Lot and should take note of the following:

• The Productivity Capability (previously available through the GP IT Futures Framework) is not applicable for this Lot. The following new Capability has been created to replace certain functionality covered by some Solutions that had onboarded against this Capability:

  • Emergency Alerts

• Requirement GP-IG-18-8 National Data Guardian Security Standards in Information Governance is applicable for this Contracting Vehicle

• The following Requirements in Non-Functional Questions are applicable for this Contracting Vehicle:

  • GP-NFQ-U-7 Supported devices

  • GP-NFQ-U-8 Client Access Mechanism (Accessibility)

  • GP-NFQ-RS-6 Network quality/performance

  • GP-NFQ-CM-5 Storage Capacity

  • GP-NFQ-PS-14 Video and audio and picture/image quality

We recommend that Suppliers familiarise themselves with planned changes to Capabilities and Standards on the Digital Services for Integrated Care (DSIC) Roadmap. In addition to this, for the Workflows and Operations Lot there is a list of future considerations for the Roadmap that Suppliers should expect to fall within the lifespan of this Contracting Vehicle.

Click on relevant Capability or Standard below to view further information. If you are new to this Wiki, please view the Introduction to Capabilities and Standards page.

To view a short description for a Capability or Standard, click 'More'.

The Master Glossary can be found here.

Capabilities/Standards marked ‘Under Review’ are undergoing GEN2 Capability reviews or are new Capabilities/Standards. For GEN2 reviews, the formatting, terminology and the ability to partial pass the Capability will change. The number of Epics may also change (including the number of MUST Epics). For new Capabilities/Standards, any content is subject to change.