Inbound & Onward Referrals
- Lewis Ford (Unlicensed)
- Jake Lenton
- Gavin Start
- Stephen Meadows
ID | CO-03 |
|---|---|
Type | Core Requirement |
Status | Published |
Release | V3.0 - March 2023 |
CO-03 Inbound & onward referrals
Ability to accept and manage multiple inbound referrals (from a variety of systems) with the ability to refer onwards within the organisation to multiple services (as required per referral).
Core Level Requirements
Description
Community care relies heavily on inbound and onward referrals with patients' treatment being long-term and requiring input from primary care settings and other secondary care services. These referrals need to be recorded and actionable and manageable with minimum effort.
User Stories
CO-03.1 Recording & Tracking Multiple Referrals | |
|---|---|
DCF Core Capability | |
As a clinical professional, I want to be able to accept and manage multiple inbound referrals from multiple sources, So that I can accept and manage referrals to a specific care setting . Acceptance criteria 1:Given multiple referrals have been made into a care setting, When a user is managing these referrals, Then referrals from multiple sources can be accepted and managed | |
Application Function | Description |
AF195 Review Patient Referral | The ability of a receiving service/clinician to review new referrals that have been made which they can accept, reject or request further information. Where a referral is rejected, or further information is required the sender must be notified and be able to provide additional supporting information in a resubmission of the referral. |
AF196 View Patient Referral History | The ability of the system to display a view of referrals made on behalf of a patient and the outcome of those referrals. |
Standards Compliance | |
CO-03.2 Onward Referrals | |
|---|---|
DCF Core Capability | |
As a clinical professional, I want to be able to refer or re-refer a patient onwards, to the most appropriate care setting or clinical speciality across Organisational and Agency boundaries, ensuring that there is full visibility within the care record of the patient journey. So that a patient can referred to a different care setting, in a different organisation or agency Acceptance criteria 1:Given a user is referring a patient that needs alternative care, When the user chooses options for referral, Then a patient can be referred onwards to a different care setting in a different organisation or agency | |
Application Function | Description |
AF201 Redirect referrals | The ability for an authorised user to redirect a referral to another clinical speciality |
Standards Compliance | |
CO-03.3 Inbound Referrals | |
|---|---|
DCF Core Capability | |
As a clinical professional, I want to be able to receive a patient as a referral, from different organisations and agencies So that an inbound patient requiring care can be allocated to a caseload and care will be planned accordingly Acceptance criteria 1:Given a need to receive referrals from other care settings and another organisation is referring a patient that needs alternative care, When the user chooses options for referrals received inbound, Then a patient can be referred inbound to the appropriate care setting, from a different organisation or agency | |
Application Function | Description |
AF201 Redirect referrals | The ability for an authorised user to redirect a referral to another clinical speciality |
Standards Compliance | |
Applicable Standards |
|---|
The full list of standards applicable to the community care setting are contained at the link below |