ID	S1
Version	2.0.0
Type	Capability Specific Standard
Status	Retired
Effective Date	31 Jul 2020

Requirements

Epic Mapping	Requirement ID	Requirement Text	Level
C1E1	GP-SPFS-5.2.2-01A	Appointment Management - View and Book - Patient Allow Patients to view, book (available slots as defined by the Practice) and cancel an Appointment. Patients are able to view all past and future Appointments. Appointment Booking is prevented when the maximum number of future Appointments is reached. The maximum is set by the Practice. Appointment Bookings will not require Practice Staff intervention unless there are constraints or technical issues. See GP-PPFS-3.3-03 for future Appointment configuration	MUST
C1E2	AMC01	Appointment Management - View and Book - Proxy Allow Proxies to view, book (available slots as defined by the Practice) and cancel an Appointment. Proxies are able to view all past and future Appointments. Appointment Booking is prevented when the maximum number of future Appointments is reached. The maximum is set by the Practice. Appointment Bookings will not require Practice Staff intervention unless there are constraints or technical issues. See GP-PPFS-3.3-03 for future Appointment configuration	MUST
C1E1	GP-SPFS-5.2.2-01B	Appointment Management - Free Text - Patient Allow Patients to optionally add 'free text' to accompany the Appointment. Also display an appropriate clinical warning, including a disclaimer/message that 'free text' can be seen by non-clinical staff and not read until the time of the Appointment.	MUST
C1E2	AMC02	Appointment Management - Free Text - Proxy Allow Proxies to optionally add 'free text' to accompany the Appointment. Also display an appropriate clinical warning, including a disclaimer/message that 'free text' can be seen by non-clinical staff and not read until the time of the Appointment.	MUST
C1E1	GP-PPFS-3.2-04	Transactional Services - Appointments Service Support Appointment management rules and restrictions via the management of Sessions and individual Appointment Slots as defined in GP-AP-4.1-02A, in addition: Preventing duplicate Appointment Booking	MUST
C1E1	GP-PPFS-3.2-05A	Transactional Services - Appointments for Citizens with an OSA Support Appointments that can be made available, and then used by Citizen Service Users (see GP-AP-4.1-02A). Citizens with an Online Service Account (OSA) will only be able to view or cancel Appointments that they themselves have booked online. Citizens with an OSA are able to book one Appointment to complete their registration for Citizen Services.	MUST

Capability

Applicable Capability

All supplier Solutions will need to meet this Standard if they are delivering the Appointments Management - Citizen Capability

Roadmap

Items on the Roadmap which impact or relate to this Standard

Suppliers will not be assessed or assured on these Roadmap Items as part of Onboarding

Status

Requirements

Capability

Roadmap