ID | DI |
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Type | Core Requirement |
Status | Alpha |
Release | V3.0 - March 2023 |
Core Requirements
Transformation and Innovation Requirements
DI-02.1 - Automated Patient Messaging | DI-02.2 - Preferred Contact Method |
DI-02.3 - Messaging Templates | DI-03.1 - Accessibility |
Description
Functionality to communicate with patients either through automated messaging, virtual engagements or otherwise and the accessibility requirements for patients.
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EPR MDF Core Capability | |
DI-01.1 - Remote & Virtual Engagement | |
As a Healthcare or Clinical Professional, I want, to be able to communicate virtually and remotely with care providers, patients, service users and advisory services, So that I can meet face to face without limitation to email, personal contact etc. Acceptance criteria 1Given the desire to meet virtually/remotely When the need for advice, consultation or engagement is required Then tools such as online meetings are available Acceptance Criteria 2Given the need to communicate with citizens through online technology services When identifying the parties Then the Identification and Authentication Standard for Digital Health and Care Services should be followed Acceptance Criteria 3Given the need to communicate with citizens through online technology services When creating or procuring online services Then the Accessible Information standard should be used and where the service is web based the Web Content Accessibility Guidelines | |
Application Function | Description |
AF269 E-Consultation | The ability to provide communication through the use of video conference technology or teleconference technology or audio interpretation technology |
Standards Compliance | |
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Addition Information - STD089 - Web Content Accessibility Guidelines (WCAG) 2.1 Self assessment is applicable for this standard and priority will be on clinician facing software as opposed to the entire public facing content of the vendor | |
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EPR MDF Transformation & Innovation Capability | |
DI-02.3 - Messaging Templates | |
As a Clinical Professional, I want, to configure messaging templates in SMS, email and other messaging apps (e.g. WhatsApp) So that, I can quickly create a message to be sent in the patients preferred way Acceptance Criteria 1Given a user has the correct permissions, When communicating information to a patient, Then a message template should be available for SMS, email and other messaging services (e.g. WhatsApp) And these templates should be configurable. Acceptance Criteria 2Given a user has the correct permissions, When sending messages to patients, Then the Identification and Authentication Standard for Digital Health and Care Services should be used to identify the patient. Acceptance Criteria 3Given information has been sent to a patient, When a patient views the information Then the data should be be presented in a way that adheres to the Accessible Information Standard, And where the information is presented on a web page the Web Accessibility Guidelines should be adhered to. Acceptance Criteria 4Given information has been sent to a patient, When email has been used, Then the Secure Email standard should be adhered to. | |
Application Function | Description |
AF113 Patient Communications | This is the ability of an application to send an electronic notification to a patient (via email/SMS). |
Standards Compliance | |
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Applicable Standards |
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The full list of standards applicable to the secondary care setting are contained at the link below The following standards apply more specifically to the requirements on this page
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