STD001-1

Trust Contracts for patient / service user record and administration systems include the requirement for the system MUST adhere to the Accessible Information Standard.

MUST

STD001-2

Suppliers' systems SHOULD enable revision / amendment of records made about individuals’ information and communication support needs and, where possible, include prompts for review at appropriate points.

SHOULD

STD001-3

Where Suppliers' online systems enable patients or service users to access their own records, there SHOULD be evidence that individuals have viewed and / or contributed to their records with regards to information and communication needs

SHOULD

STD001-4

Suppliers' Electronic patient, or service user administration and record systems, SHOULD automatically identify a recorded need for information or correspondence in an alternative format and / or communication support, and flag, prompt or otherwise make this highly visible to staff whenever the record is accessed.

SHOULD

STD001-5

Suppliers' Electronic patient or service user administration and record systems, SHOULD automatically identify relevant recorded needs and either automatically generate correspondence or information in an alternative format or enable staff to manually generate correspondence in an alternative format upon receipt of an alert

SHOULD

STD001-5

Suppliers' systems used for the recording of individuals’ information and communication needs SHOULD be designed and built with consideration for the clinical safety risks identified in the Clinical Safety Case published alongside this Specification

SHOULD

STD001-6

Suppliers' systems MUST enable recording of all of the data items or categories associated with the subsets defined by the Accessible Information Standard, in their specified format. Local systems MAY hold more information than is required by the Accessible Information Standard.

MUST

STD001-7

Suppliers' systems SHOULD alert users – in line with other review reminders – when none of the data items / categories in any one of the subsets associated with the Standard has been selected.

SHOULD

STD001-8

Suppliers' systems SHOULD support edit checking / quality assurance of data recorded about individuals’ information and communication needs. This MAY include generating an alert or preventing users from populating mutually incompatible data fields (in line with best practice).

SHOULD

STD001-9

The Suppliers' systems MUST allow for changes to the data items associated with the Standard over time, including following release of new or amended SNOMED CT, Readv2 or CTV3 codes (where used by relevant systems), and enabling any locally defined additional information to be captured

MUST

STD001-10

The Suppliers' systems MUST include functionality to notify staff involved – or to be involved in the near future – in the administration or care of patients or service users of their communication and information needs (and where appropriate the needs of patients’ or service users’ parents or carers).

MUST

STD001-11

The Supplier's system MUST automatically identify a recorded need for information or correspondence in an alternative format and / or communication support, and flag, prompt or otherwise make this highly visible to staff whenever the record is accessed.

MUST

STD001-12

Where Suppliers' systems automatically generate correspondence, the system MUST automatically identify a recorded need for information or correspondence in an alternative format and in response:

• Automatically generate correspondence or information in an alternative format (preferred); OR

• Enable staff to manually generate correspondence in an alternative format (upon receipt of an alert); AND

• Not produce the standard printed output for sending to the individual

MUST

STD001-13

Where Suppliers' systems automatically generate correspondence, the system SHOULD automatically identify a recorded need for information or correspondence in an alternative format and in response does not produce the standard printed output for sending to the individual, and alerts staff accordingly.

SHOULD

STD001-14

The Supplier's system MUST enable records made about individuals’ information and communication support needs to be revised / amended.

MUST

STD001-15

The Supplier's system SHOULD prompt for a review of data recorded about individuals’ information and communication needs alongside and concurrent with review of data held in other demographic fields.

SHOULD

STD001-16

The Suppliers' systems SHOULD enable recording of all of the data items or categories associated with the subsets defined by the Accessible Information Standard in their specified format.

SHOULD

STD001-17

Suppliers' systems SHOULD alert users – in line with other review reminders – when none of the data items or categories in any one of the subsets associated with the Standard has been selected.

SHOULD

STD001-18

Suppliers' systems SHOULD support edit checking / quality assurance of data recorded about individuals’ information and communication needs

SHOULD

STD001-19

The Suppliers' systems SHOULD generate an alert or prevent or discourage users from populating mutually incompatible data fields when recording individuals’ information and communication needs (in line with best practice).

SHOULD

STD001-20

The Suppliers' system SHOULD allow for records made about individuals’ information and communication support needs to be revised or amended.

SHOULD

STD001-21

The Suppliers' system SHOULD prompt for a review of data held about individuals’ information and communication needs alongside and concurrent with review of data held in other demographic fields

SHOULD