ID | CO-09 |
|---|---|
Type | Core Requirement |
Status | Published |
Release | V3.0 - March 2023 |
CO-09 Patient communication
Provide secure 2 way communication with patients via appropriate channels. Further ability to send scheduled and ad-hoc messaging to support patient self care management.
Core Level Requirements
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CO-09.1 Two-way Communication | |
|---|---|
DCF Core Capability | |
As a clinical professional, I want to be able to communicate with patients using secure two-way messaging, So that information can easily be shared between patients and clinicians. Acceptance criteria 1:Given that a user has the correct permissions, When a user wants to send a message to a patient, Then secure, two-way messaging is available. | |
Application Function | Description |
AF385 Secure messaging with patient | The ability of the system to communicate electronically with a patient
|
Standards Compliance | |
| - DCB1605 Guidance (NHS England and NHS Improvement) | |
STD039 Health and Social Care Organisation Reference Data - DCB0090 Guidance (NHS Digital) | |
| - DCB1596 Guidance (NHS Digital) | |
STD089 Web Content Accessibility Guidelines (WCAG) 2.1 - Web Content Accessibility Guidelines (WCAG) 2.1 | |
CO-09.2 Scheduled and Ad hoc Messages | |
|---|---|
DCF Core Capability | |
As a clinical professional, I want to be able to send scheduled or ad-hoc messages So that information can easily be shared Acceptance criteria 1Given a user has the correct permissions, When messages need to be sent to a patient, Then messages can be scheduled to be sent at specific dates and times. | |
Application Function | Description |
AF385 Secure messaging with patient | The ability of the system to communicate electronically with a patient
|
Standards Compliance | |
| - DCB1605 Guidance (NHS England and NHS Improvement) | |
STD039 Health and Social Care Organisation Reference Data - DCB0090 Guidance (NHS Digital) | |
| - DCB1596 Guidance (NHS Digital) | |
| Web Content Accessibility Guidelines (WCAG) 2.1 - | |
CO-09.3 Automated Patient Messages |
|---|
DCF Core Capability |
Covered by: https://gpitbjss.atlassian.net/wiki/spaces/SCCP/pages/12360024920/Digital+Interaction+DI#CO-09.3-Automated-Patient-Messages |
CO-09.4 Message Templates |
DCF Core Capability |
Covered by: https://gpitbjss.atlassian.net/wiki/spaces/SCCP/pages/12360024920/Digital+Interaction+DI#DI-02.3---Messaging-Templates |
Applicable Standards |
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The full list of standards applicable to the community care setting are contained at the link below |
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