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DI-01.1 - Remote & Virtual Engagement

DCF Core Capability

As a Healthcare or Clinical Professional,

I want, to be able to communicate virtually and remotely with care providers, patients, service users and advisory services,

So that I can meet face to face without limitation to email, personal contact etc.

Acceptance criteria 1:

Given the desire to meet virtually/remotely

When the need for advice, consultation or engagement is required

Then tools such as online meetings are available

Acceptance Criteria 2:

Given the need to communicate with citizens through online technology services

When identifying the parties

Then the Identification and Authentication Standard for Digital Health and Care Services should be followed

Acceptance Criteria 3:

Given the need to communicate with citizens through online technology services

When creating or procuring online services

Then the Accessible Information standard should be used and where the service is web based the Web Content Accessibility Guidelines

Application Function

Description

AF269 E-Consultation

The ability to provide communication through the use of video conference technology or teleconference technology or audio interpretation technology

Standards Compliance

STD043 - Identity Verification and Authentication Standard for Digital Health and Care Services

- DCB3051 Guidance (NHS Digital)

STD001 Accessible Information

- DCB1605 Guidance (NHS England and NHS Improvement) 

STD094 iCal internet calendar and scheduling

- RFC5545 iCal Internet Calendaring and Scheduling Core Object Specification

STD089

Web Content Accessibility Guidelines (WCAG) 2.1 -

Web Content Accessibility Guidelines (WCAG) 2.1

Info

Additional Information

  • Self assessment is applicable for this standard and priority will be on clinician facing software as opposed to the entire public facing content of the vendor

STD062 NHS Number for Secondary Care

- ISB 0149 Guidance

STD064 NHS Number for Secondary Care

- ISB 0149-02 Guidance

DI-01.2 - Consent and Authentication

DCF Core Capability

As a Healthcare or Clinical Professional,

I want patient consent to be captured in the patient record for virtual consultation,

So that consent management is captured compliant with principles, standards and rules.

Acceptance criteria 1:

Given need to record patient consent

When a virtual consultation is required

Then the consent is captured and complaint with principles, standards and rules

Application Function

Description

AF343 Obtain consent to access patient data remotely

The system obtains and records consent from the remote patient to access their data to enable legal monitoring and use of that data

AF298 Record Patient Correspondence Preference

The ability of an application to record how a patient wishes to receive correspondence (Email, Letter)

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DI-02.3 - Messaging Templates

DCF Transformation & Innovation Capability

As a Clinical Professional,

I want, to configure messaging templates in SMS, email and other messaging apps (e.g. WhatsApp)

So that, I can quickly create a message to be sent in the patients preferred way

Acceptance Criteria 1:

Given a user has the correct permissions,

When communicating information to a patient,

Then a message template should be available for SMS, email and other messaging services (e.g. WhatsApp)

And these templates should be configurable.

Acceptance Criteria 2:

Given a user has the correct permissions,

When sending messages to patients,

Then the Identification and Authentication Standard for Digital Health and Care Services should be used to identify the patient.

Acceptance Criteria 3:

Given information has been sent to a patient,

When a patient views the information

Then the data should be be presented in a way that adheres to the Accessible Information Standard,

And where the information is presented on a web page the Web Accessibility Guidelines should be adhered to.

Acceptance Criteria 4:

Given information has been sent to a patient,

When email has been used,

Then the Secure Email standard should be adhered to.

Application Function

Description

AF113 Patient Communications

This is the ability of an application to send an electronic notification to a patient (via email/SMS).

Standards Compliance

STD001 Accessible Information

- DCB1605 Guidance (NHS England and NHS Improvement) 

STD076 Secure Email

- DCB1596 Guidance (NHS Digital)

STD089 Web Content Accessibility Guidelines (WCAG) 2.1

- Web Content Accessibility Guidelines (WCAG) 2.1

DI-03.1 - Accessibility

DCF Transformation & Innovation Capability

As a Clinical Professional,

I want to be able to manage system accessibility from within the system such as changing font size and audio volume,

So that the system is accessible for people with additional needs.

Acceptance criteria 1:

Given the system is online and available,

When the system is accessed by people with additional needs,

Then accessibility functionality (e.g. font size or audio) can be managed from within the system.

Acceptance criteria 2:

Given the system is online and available,

When a user accesses the system,

Then the Accessible Information standard should be used

And where the service is web based, the Web Content Accessibility Guidelines should be adhered to.

Application Function

Description

AF362 Accessibility

The system will allow configuration of accessibility settings such as font size, colours etc

Standards Compliance

STD001 Accessible Information

- DCB1605 Guidance (NHS England and NHS Improvement) 

STD089 Web Content Accessibility Guidelines (WCAG) 2.1

- Web Content Accessibility Guidelines (WCAG) 2.1

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