CO-09

Core Requirement

Alpha

V3.0 - March 2023

CO-09.1 Two-way Communication

CO-09.2 Scheduled and Ad hoc Messages

CO-09.3 Automated Patient Messages

CO-09.4 Message Templates

Community MDF Core Capability - CO-09.1 Two-way Communication

As a clinical professional,

I want to be able to communicate with patients using secure two-way messaging,

So that information can easily be shared between patients and clinicians.

Acceptance criteria 1:

Given that a user has the correct permissions,

When a user wants to send a message to a patient,

Then secure, two-way messaging is available.

Application Function

Description

AF385 Secure messaging with patient

The ability of the system to communicate electronically with a patient

• Messages should be exchanged securely

• Support for 2-way dialog

• Scheduled and ad-hoc messages

Standards Compliance

• STD001 Accessible Information - DCB1605 Guidance (NHS England and NHS Improvement) 

• STD039 Health and Social Care Organisation Reference Data - DCB0090 Guidance (NHS Digital)

• STD076 Secure Email - DCB1596 Guidance (NHS Digital)

• STD089 Web Content Accessibility Guidelines (WCAG) 2.1 - Web Content Accessibility Guidelines (WCAG) 2.1

Community MDF Core Capability - CO-09.2 Scheduled and Ad hoc Messages

As a clinical professional,

I want to be able to send scheduled or ad-hoc messages

So that information can easily be shared

Acceptance criteria 1

Given a user has the correct permissions,

When messages need to be sent to a patient,

Then messages can be scheduled to be sent at specific dates and times.

Application Function

Description

AF385 Secure messaging with patient

The ability of the system to communicate electronically with a patient

• Messages should be exchanged securely

• Support for 2-way dialog

• Scheduled and ad-hoc messages

Standards Compliance

• STD001 Accessible Information - DCB1605 Guidance (NHS England and NHS Improvement) 

• STD039 Health and Social Care Organisation Reference Data - DCB0090 Guidance (NHS Digital)

• STD076 Secure Email - DCB1596 Guidance (NHS Digital)

• STD089 Web Content Accessibility Guidelines (WCAG) 2.1 - Web Content Accessibility Guidelines (WCAG) 2.1

Community MDF Core Capability - CO-09.3 Automated Patient Messages

This community requirement is covered by the Acute MDF Requirement below:

Community MDF Core Capability - CO-09.4 Message Templates

This community requirement is covered by the Acute MDF Requirement below:

The full list of standards applicable to the community care setting are contained at the link below

• Community Care Standards

⬅️ National Data Sets

Requirements Map

Clinical Scheduling ➡️CO-10 Clinical Scheduling