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Summary
This section provides details on the purpose and process for registering Associated Services with the Tech Innovation Framework Onboarding Process for the Buying Catalogue.
Registering your Associated Service(s) should take place at the same time that you register your Catalogue Solution.
Your Supplier Manager will provide you with a copy of the Associated Services Form which has been pre-populated with information we already hold, including details that you provided during your tender application.
You should check all of the details and correct any which are wrong or outdated, before emailing your completed forms to buying.catalogue@nhs.net and copying in your Supplier Manager.
You should inform your Supplier Manager if we have a record of any Associated Services which are not applicable, or if you are adding any further Associated Services.
Blank copies of the Associated Service Form are located at the end of this page.
What is an Associated Service?
As described in the Catalogue Onboarding Process ancillary document,
“8.1 An Associated Service is a service associated with the implementation or optimisation of a Catalogue Solution. It is optional for a Supplier to offer Associated Services and buyers cannot be required to purchase an Associated Service. Associated Services will be one-off services, for example, training, or set up. The cost of an Associated Service is not included in the Periodic Service Charge, and may be in a form different from Periodic Service Charge (e.g. a unit of order).”
You do not have to offer Associated Services and Buyers cannot be required to purchase any Associated Services.
For more information, see the Catalogue Onboarding Process ancillary document.
Outcomes
At the end of the Associated Service registration activity you will have:
received and checked the information we have populated in the Associated Service Forms.
informed us of any Associated Services which are not applicable.
completed blank Associated Service Forms for any Associated Services of which we are not aware, or added them to existing Associated Services Forms.
returned your Associated Service Forms at the same time as your Solution Registration Forms.
At the end of the Associated Service registration activity we will have:
pre-populated your Associated Services Form(s) with any information we already have.
provided you with your Associated Services Form(s).
a confirm record of the Associated Services you wish to register.
Completing Associated Services Registration
Actions required of you
Read the “Instructions” tab on the Associated Services form.
Review/correct and complete the information already added to Associated Services Form(s), provided by your Supplier Manager.
Inform us of any Associated Services we have recorded which are no longer applicable.
Update existing or complete new Associated Services Forms for any Associated Services of which we are not aware.
Return to us all of your completed Associated Services Forms, along with your Solution Registration Form, to buying.catalogue@nhs.net, copying in your Supplier Manager.
Actions required of us
Populate your Associated Services Form(s) with information we already hold.
Share your pre-populated Associated Services Form(s) with you for review and completion.
Reviewed your Associated Service(s) details and queried or confirmed them.
Associated Services Form
You will have been provided with a pre-populated Associated Services Form for each product (i.e. Catalogue Solution or Additional Service) that you indicated as having Associated Services in your tender application.
If you intend to register Associated Services of which we are not aware, please either add them to the Associated Services Form(s) which apply to your product.
Alternatively, if we do not have a record of any Associated Services for a product then please download blank copy of the form (below) and complete it, to be returned with your Solution Registration Form.