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Comment: Removal of Community Pharmacy Referral Management Epics and updates to Epics and Additional Imp. Details
Page Properties
id1

ID

RM197

Version

12.0.0

Type

Roadmap Item

Frameworks

N/A

...

The Service Standard; including all Capabilities, Epics, Interoperability Standards and Secondary Artefacts, will be developed further as requirements are finalised.

Summary of Change

...

Community Pharmacy Referral Management Capability

...

Epic and Acceptance Criterion Titles

CPRM001 - receive Referral for a Patient from a Health or Care Organisation

Acceptance criterion 1: receive Referral for a Patient from a Health or Care Organisation

CPRM001 - Additional Implementation Details

Solutions MUST comply with the following when implementing this Epic:

CPRM002 - notify Health or Care Professional of a new Referral

Acceptance criterion 1: notify Health or Care Professional of a new Referral

CPRM003 - manage inbound Referrals

Acceptance criterion 1: view Patient Referral information

Acceptance criterion 2: sort Referrals

Acceptance criterion 3: amend Referral Status

CPRM004 - flag overdue Referrals

Acceptance criterion 1: flag overdue Referrals

CPRM005 - manage Patient Referral information

Acceptance criterion 1: record Patient Referral Information

Acceptance criterion 2: amend Patient Referral information

CPRM005 - Additional Implementation Details

Solutions MUST comply with the following when implementing this Epic:

  • Community Pharmacist Consultation Service data specification TBC

  • Pharmacy Contraception Service data specification TBC

  • Community Pharmacy Blood Pressure Check Service data specification TBC

CPRM006 - refer a Patient to a Health or Care Organisation

...

The following Epics have associated dates attached by which Suppliers must be compliant:

  • CPC015 - manage Consultation information for Patients

    • 12/01/2024

  • CPC010 - access Patient Group Directions (PGD)

    • 31/01/2024

  • CPC017 - submit records of Patient Consultations to their registered GP Practice

    • 31/01/2024

Summary of Change

Community Pharmacy Consultation Capability

Epic and Acceptance Criterion Titles

CPC001 - verify Patient information using Personal Demographics Service (PDS)

Acceptance criterion 1: verify Patient information using Personal Demographics Service (PDS)

CPC001 - Additional Implementation Details

Solutions MUST comply with the following when implementing this Epic:


CPC002 - view Patient Clinical

information

Information held outside of the

Solution

Health or Care Organisation

Acceptance criterion 1: view Patient Clinical

information

Information held outside of the

Solution

Health or Care Organisation

CPC002 - Additional Implementation Details

Solutions MUST comply with one of the following when implementing this Epic:


CPC003 - record medicine and medical device details for a Patient

Acceptance criterion 1: record medicine and medical device details for a Patient

CPC003 - Additional Implementation Details

Solutions MUST comply with the following when implementing this Epic:


CPC004 - notify Health or Care Professional to provide worsening advice to Patient for Minor Illness Consultation

Acceptance criterion 1: notify Health or Care Professional to provide worsening advice to Patient for Minor Illness Consultation

CPC004 - Additional Implementation Details

Solutions MUST comply with the following when implementing this Epic:


CPC005 - notify Health or Care Professional to signpost Patient to registered GP Practice

Acceptance criterion 1: notify Health or Care Professional to signpost Patient to registered GP Practice

Info

CPC005 - Supporting Information

  • An example of when a Health or Care Professional is notified to signpost the Patient to their registered GP Practice MAY include, but is not limited to:

    • The Patient has presented with a condition that the Health or Care Professional cannot help with and requires further support from their registered GP Practice.


CPC006 - access Electronic Prescription Service (EPS) Prescription Tracker

Acceptance criterion 1: access Electronic Prescription Service (EPS) Prescription Tracker

CPC006 - Additional Implementation Details

Solutions MUST comply with the following when implementing this Epic:

CPC007

CPC010 - access

NICE Clinical Knowledge Summaries (CKS

Patient Group Directions (PGD)

Acceptance criterion 1: access

NICE Clinical Knowledge Summaries (CKS

Patient Group Directions (PGD)

CPC007

CPC010 - Additional Implementation Details

Solutions MUST comply with the following when implementing this Epic:

  • Access to be provided to NICE Clinical Knowledge Summaries (CKS) NICE Clinical Knowledge Summaries (CKSPatient Group Directions (PGD) TBC

  • Patient Group Directions (PGD) is available for:

    • Community Pharmacist Consultation Service (Minor Illness)Community Pharmacy Blood Pressure Check Service

    • Pharmacy Contraception Service

CPC008 - access Contraception advice tools

Acceptance criterion 1: access Contraception advice tools

CPC008 - Additional Implementation Details

Solutions MUST comply with the following when implementing this Epic:

CPC009 - access BMI calculator

Acceptance criterion 1: access BMI calculator

Info

CPC009 - Supporting Information

CPC010 - access Patient Group Directions (PGD)

Acceptance criterion 1: access Patient Group Directions (PGD)


CPC011 - record Patient consent

for participating

to participate in a Consultation

Acceptance criterion 1: record Patient consent

for participating

to participate in a Consultation


CPC012 - record Patient consent to sharing data with Health or Care Organisations

Acceptance criterion 1: record Patient consent to sharing data with Health or Care Organisations


CPC013 - retrieve Health or Care Organisation details using Directory of Services (DoS)

Acceptance criterion 1: retrieve Health or Care Organisation details using Directory of Services (DoS)

CPC013 - Additional Implementation Details

Solutions MUST comply with the following when implementing this Epic:

  • Directory of Services (DoS) Standard TBC


CPC014 - print NHS FP10DT

Acceptance criterion 1: record information for NHS FP10DT

Acceptance criterion 2: print NHS FP10DT

CPC014 - Additional Implementation Details

Solutions MUST comply with the following when implementing this Epic:


CPC015 - manage Consultation information for

a Patient

Patients

Acceptance criterion 1: record Consultation information for

a Patient

Patients

Acceptance criterion 2:

send notification to Patient’s registered GP PracticeAcceptance criterion 3:

view Consultation information for

a Patient

Patients

CPC015 - Additional Implementation Details

Solutions MUST comply with the following when implementing this Epic:

CPC016 - share a record of a Patient’s Consultation

CPC016 - submit records of Patient Consultations to the NHS Business Services Authority (NHSBSA)

Acceptance criterion 1:

share a record of a Patient’s Consultation

submit records Patient Consultationsto the NHS Business Services Authority (NHSBSA)

CPC016 - Additional Implementation Details

Solutions MUST comply with the following when implementing this Epic:


CPC017 - submit records of Patient Consultations to their registered GP Practice

Acceptance criterion 1: submit records of Patient Consultations to their registered GP Practice

CPC017 - Additional Implementation Details

Solutions MUST comply with the following when implementing this Epic:

  • Utilising GP Connect - Update Record (ITK3) to submit a record of a Patient’s Consultation to their registered GP Practice for Community Pharmacist Consultation Service (CPCS) Urgent Medicine Supply

Secondary Artefacts

The following requirements are overarching across the Capabilities within the Service Standard:

  • Non-Functionals

    • IT platform Suppliers are required to provide helpdesk support for the following periods:
      Monday to Friday: 8am – 6pm
      Weekends: 8am – 2pm
      Bank holidays: Response within 24 hours

  • Information Governance

    • Only authenticated users should access the IT platform. i.e. Pharmacists (and technicians where appropriate.

    • Practitioners should register using their full name (as registered with GPhC) and GPhC number​.

    • Where onward referral is applied, Pharmacists must ensure that Patients consent to data being shared with new organisation.

  • Service Management

    • Issues affecting service provision must be acknowledged within 24 hours.

    • Issues reported by users, that affect service provision, must be reported to the NHS National Helpdesk as soon as possible.

    • IT issues affecting service availability and planned outages should be reported to the National Service Desk (NSD) by calling 0300 303 5035 or by emailing ssd.nationalservicedesk@nhs.net.

    • The incident report should include all data fields as defined in the service Data Specification. The completed form must be sent as PDF to the [pre-configured] NHSmail address of the CPCS Service Manager.

    • The IT platform must generate a monthly return to send to each NHS Trust to satisfy key performance indicators: KP10, KP11 and KP13.

...