[Archived] Community Standards Implementation - Clinical Scheduling
- Lewis Ford (Unlicensed)
- Gavin Start
This page has been superseded and archived.
ID | STD001 |
|---|---|
External ID | DCB1605: Accessible Information |
Version | 1.0 |
Link to standard | |
Standard Type | Mapped Standard |
Status | Alpha |
Effective Date |
|
Description
This information standard aims to make sure that people who have a disability, impairment or sensory loss get appropriate information and communication support from NHS and adult social care services.
Applicability
The standard applies to service providers across the NHS and adult social care system, and effective implementation will require such organisations to make changes to policy, procedure, human behaviour and, where applicable, electronic systems. Commissioners of NHS and publicly funded adult social care must also have regard to this standard, in so much as they must ensure that contracts, frameworks and performance management arrangements with provider bodies enable and promote the standard's requirements.
It is also applicable to:
NHS and adult social care bodies, including (but not limited to) NHS Trusts, NHS Foundation Trusts and local authorities.
Providers of publicly funded health and adult social care including (but not limited to) independent contractors and providers from the private and voluntary sectors.
Suppliers of IT systems, software and hardware to health and adult social care organisations and providers.
Requirements
These requirements are taken from the Standards specification, and are extracts specifically chosen, which pertain to systems and electronic recording of information and data items. This is not a complete picture for guidance purposes, and suppliers are advised to avail themselves of the full specification and guidance.
The full specification can be viewed here: DCB1605: Accessible Information - Specification
Requirement ID | Requirement Text | Level |
|---|---|---|
STD001-1 | Trust Contracts for patient / service user record and administration systems include the requirement for the system MUST adhere to the Accessible Information Standard. | MUST |
STD001-2 | Suppliers' systems SHOULD enable revision / amendment of records made about individuals’ information and communication support needs and, where possible, include prompts for review at appropriate points. | SHOULD |
STD001-3 | Where Suppliers' online systems enable patients or service users to access their own records, there SHOULD be evidence that individuals have viewed and / or contributed to their records with regards to information and communication needs | SHOULD |
STD001-4 | Suppliers' Electronic patient, or service user administration and record systems, SHOULD automatically identify a recorded need for information or correspondence in an alternative format and / or communication support, and flag, prompt or otherwise make this highly visible to staff whenever the record is accessed. | SHOULD |
STD001-5 | Suppliers' Electronic patient or service user administration and record systems, SHOULD automatically identify relevant recorded needs and either automatically generate correspondence or information in an alternative format or enable staff to manually generate correspondence in an alternative format upon receipt of an alert | SHOULD |
STD001-5 | Suppliers' systems used for the recording of individuals’ information and communication needs SHOULD be designed and built with consideration for the clinical safety risks identified in the Clinical Safety Case published alongside this Specification | SHOULD |
STD001-6 | Suppliers' systems MUST enable recording of all of the data items or categories associated with the subsets defined by the Accessible Information Standard, in their specified format. Local systems MAY hold more information than is required by the Accessible Information Standard. | MUST |
STD001-7 | Suppliers' systems SHOULD alert users – in line with other review reminders – when none of the data items / categories in any one of the subsets associated with the Standard has been selected. | SHOULD |
STD001-8 | Suppliers' systems SHOULD support edit checking / quality assurance of data recorded about individuals’ information and communication needs. This MAY include generating an alert or preventing users from populating mutually incompatible data fields (in line with best practice). | SHOULD |
STD001-9 | The Suppliers' systems MUST allow for changes to the data items associated with the Standard over time, including following release of new or amended SNOMED CT, Readv2 or CTV3 codes (where used by relevant systems), and enabling any locally defined additional information to be captured | MUST |
STD001-10 | The Suppliers' systems MUST include functionality to notify staff involved – or to be involved in the near future – in the administration or care of patients or service users of their communication and information needs (and where appropriate the needs of patients’ or service users’ parents or carers). | MUST |
STD001-11 | The Supplier's system MUST automatically identify a recorded need for information or correspondence in an alternative format and / or communication support, and flag, prompt or otherwise make this highly visible to staff whenever the record is accessed. | MUST |
STD001-12 | Where Suppliers' systems automatically generate correspondence, the system MUST automatically identify a recorded need for information or correspondence in an alternative format and in response:
| MUST |
STD001-13 | Where Suppliers' systems automatically generate correspondence, the system SHOULD automatically identify a recorded need for information or correspondence in an alternative format and in response does not produce the standard printed output for sending to the individual, and alerts staff accordingly. | SHOULD |
STD001-14 | The Supplier's system MUST enable records made about individuals’ information and communication support needs to be revised / amended. | MUST |
STD001-15 | The Supplier's system SHOULD prompt for a review of data recorded about individuals’ information and communication needs alongside and concurrent with review of data held in other demographic fields. | SHOULD |
STD001-16 | The Suppliers' systems SHOULD enable recording of all of the data items or categories associated with the subsets defined by the Accessible Information Standard in their specified format. | SHOULD |
STD001-17 | Suppliers' systems SHOULD alert users – in line with other review reminders – when none of the data items or categories in any one of the subsets associated with the Standard has been selected. | SHOULD |
STD001-18 | Suppliers' systems SHOULD support edit checking / quality assurance of data recorded about individuals’ information and communication needs | SHOULD |
STD001-19 | The Suppliers' systems SHOULD generate an alert or prevent or discourage users from populating mutually incompatible data fields when recording individuals’ information and communication needs (in line with best practice). | SHOULD |
STD001-20 | The Suppliers' system SHOULD allow for records made about individuals’ information and communication support needs to be revised or amended. | SHOULD |
STD001-21 | The Suppliers' system SHOULD prompt for a review of data held about individuals’ information and communication needs alongside and concurrent with review of data held in other demographic fields | SHOULD |
ID | STD089 |
|---|---|
External ID | Web Content Accessibility Guidelines (WCAG) 2.1 |
Version | 1.0 |
Link to standard | |
Standard Type | Guidance |
Status | Alpha |
Effective Date | TBC |
Description
Web Content Accessibility Guidelines (WCAG) 2.1 defines how to make Web content more accessible to people with disabilities. Accessibility involves a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Although these guidelines cover a wide range of issues, they are not able to address the needs of people with all types, degrees, and combinations of disability. These guidelines also make Web content more usable by older individuals with changing abilities due to aging and often improve usability for users in general.
The AA standard is the minimum needed for public sector websites Understanding accessibility requirements for public sector bodies .
Applicability
This standard applies to all healthcare settings in England and to any patients / users of systems with Web based content.
Requirements
Requirement ID | Requirement Text | Level |
|---|---|---|
STD0089-1 | WCAG 2.1 IT suppliers systems: Web content SHOULD adhere to the four principles that provide the foundation for Web accessibility: perceivable, operable, understandable, and robust as specified in the W3C guidelines Web Content Accessibility Guidelines (WCAG) 2.1 | SHOULD |