Appointments Management - Citizen - Standard v2.0.0
Requirements
Epic Mapping | Requirement ID | Requirement Text | Level |
---|---|---|---|
C1E1 | GP-SPFS-5.2.2-01A | Appointment Management - View and Book - Patient Allow Patients to view, book (available slots as defined by the Practice) and cancel an Appointment.
See GP-PPFS-3.3-03 for future Appointment configuration | MUST |
C1E2 | AMC01 | Appointment Management - View and Book - Proxy Allow Proxies to view, book (available slots as defined by the Practice) and cancel an Appointment.
See GP-PPFS-3.3-03 for future Appointment configuration | MUST |
C1E1 | GP-SPFS-5.2.2-01B | Appointment Management - Free Text - Patient Allow Patients to optionally add 'free text' to accompany the Appointment. Also display an appropriate clinical warning, including a disclaimer/message that 'free text' can be seen by non-clinical staff and not read until the time of the Appointment. | MUST |
C1E2 | AMC02 | Appointment Management - Free Text - Proxy Allow Proxies to optionally add 'free text' to accompany the Appointment. Also display an appropriate clinical warning, including a disclaimer/message that 'free text' can be seen by non-clinical staff and not read until the time of the Appointment. | MUST |
C1E1 | GP-PPFS-3.2-04 | Transactional Services - Appointments Service Support Appointment management rules and restrictions via the management of Sessions and individual Appointment Slots as defined in GP-AP-4.1-02A, in addition:
| MUST |
C1E1 | GP-PPFS-3.2-05A | Transactional Services - Appointments for Citizens with an OSA Support Appointments that can be made available, and then used by Citizen Service Users (see GP-AP-4.1-02A). Citizens with an Online Service Account (OSA) will only be able to view or cancel Appointments that they themselves have booked online. Citizens with an OSA are able to book one Appointment to complete their registration for Citizen Services. | MUST |
Capability
All supplier Solutions will need to meet this Standard if they are delivering the Appointments Management - Citizen Capability
Roadmap
Suppliers will not be assessed or assured on these Roadmap Items as part of Onboarding