Community - Requirement Map

Capability

User Story

CO-01 Care coordination

Provision to support Care Co-ordination (and Responsible Clinician) within the organisational boundary, including capability to assign care coordinators, key workers and care managers that change over time.

CO-01 Care coordination

CO-02 Caseload management

Provision to support Caseload Management (as a specialised area for community services).

CO-02 Caseload management

CO-03 Inbound & onward referrals

Ability to accept and manage multiple inbound referrals (from a variety of systems) with the ability to refer onwards within the organisation to multiple services (as required per referral).

CO-03 Inbound & onward referrals

CO-04 Patient Data Input and Retrieval

Ability for offline patient data input/retrieval via mobile devices when connectivity is lost. Ability to upload when connectivity returns.

Automatic upload of offline data and synchronisation when connectivity returns.

CO-04 Patient Data Input and Retrieval

CO-05 Preparation & sharing of care plans

Enable preparation and sharing of care planning with appropriate consent controls. Both within the EPR/trust boundary and local or national systems (as appropriate).

CO-05 Preparation & sharing of care plans

CO-06 Safeguarding

Can record and provide access to safeguarding information (with links to local authority/ police - vulnerability status and child protection plans, Looked After Status or statutory orders, including CP-IS or integration with PDS).

CO-06 Safeguarding

CO-07 Accessibility

Provision to support accessible information requirements in support of care planning / information sharing.

CO-07 Accessibility

CO-08 National data sets

Can share and export data to support national data sets (for example Community Services Data Set (CSDS) & population health management initiatives.

CO-08 National data sets

CO-09 Patient communication

Provide secure 2 way communication with patients via appropriate channels. Further ability to send scheduled and ad-hoc messaging to support patient self care management.

CO-09 Patient communication

CO-10 Clinical scheduling

Enable integration of clinical schedules and corporate calendars to support efficient staff availability management.

Web enabled appointment solutions that support the management of joint electronic clinical/patient facing diaries.

CO-10 Clinical scheduling