Foreword

The Primary Care Support Solutions (PCSS) Framework is intended to bring new Solutions onto the Buying Catalogue, without restricting those Solutions to a specific set of Capabilities or functions.

This purpose of this Market Engagement is to ensure there is capacity in the market to meet NHS England’s requirements, inform the design and content of any subsequent tender exercise; and provide potential Suppliers with enough information to prepare a strong bid should that opportunity arise.

The commercial proposition is available on NHS England’s strategic sourcing tool Atamis (Welcome (force.com)). Please note that all queries, clarifications and requests for information throughout Market Engagement should be raised via Atamis - we cannot guarantee a response to any other mode of correspondence.

Welcome to the Primary Care Support Solutions Capabilities and Standards site

The Capabilities and Standards Model for PCSS will include the following:

• Foundation Capabilities (optional)

• Supplementary Capabilities (optional)

• Overarching Standards (mandatory)

• Interoperability Standard (mandatory)

• Other applicable Standards (conditional)

The Capabilities for PCSS are grouped below as follows:

• Reporting & Data Analytics - Solutions which support data and reporting allow Health or Care Professionals to work with large amounts of structured information which support clinical care and Health or Care Organisation management.

• Citizen Facing Services - Solutions which provide Citizen Facing Services allow Patients/Services Users, or their Proxies, to use those Solutions directly in order to achieve their desired outcomes without a Health or Care Professional acting on their behalf.

• Workflow & Operations - Solutions which support Workflows and Operations help to deliver the fundamental operational processes involved in Primary Care.

• Consultation & Care Coordination - Solutions which support Consultation and Care Coordination enable the standardised recording of Consultation information, support managing outcomes of Consultations and the management of provision of health and care services outside of a GP Practice.

For the following Capabilities there are specific Catalogue MAY Epics that are mandatory for the Framework in addition to the Catalogue MUST Epics that have been defined for each Capability. These can be found here.

• Care Navigation

• Online Consultations and Online Patient/Service User Request Reporting

• Online Patient/Service User Consultation

• Online Patient/Service User Request

Please note that the Productivity Capability is not applicable for this Framework.

Click on relevant Capability or Standard below to view further information. If you are new to this Wiki, please view the Introduction to Capabilities and Standards page.

To view a short description for a Capability or Standard, click 'More'.