AM.02

v1.0 - March 2024

Core Capability

Published

DCF Core Capability

As an Ambulance Service provider,

I want to be able to create customisable checklists,

So that I can outline the specific tasks and inspections required before each shift. These checklists should include items such as cleaning, restocking, and equipment inspections.

Acceptance criterion 1:

Given that an Ambulance Service provider is permitted to create customisable checklists,

When the checklist is created,

Then the system should enable checklists for specific shift types (e.g., morning, evening, night) to be created.

And the system should permit checklist items to be added, edited or deleted with specific titles, descriptions and sub tasks for each checklist item.

And the system should enable to ambulance service provider to define whether each item is required or optional in addition to saving the checklist.

Acceptance criterion 2:

Given that an Ambulance Service provider is permitted to create customisable checklists,

When using the shift scheduling interface

Then the follow functionality should be provided:

• the ability to assign a specific checklist to each shift type

• the ability to associate the checklist with a date and time

• the ability to view the assigned checklists for each shift

DCF Core Capability

As an Ambulance service provider,

I want to have an intuitive interface,

So that I can easily access and update vehicle preparation information on the go.

Acceptance criterion 1:

Given an Ambulance service provider is permitted to access mobile application or interface,

When the mobile application or mobile interface are accessed,

Then log in should be achieved with the permitted credentials.

Acceptance criterion 2:

Given an Ambulance service provider is permitted to access mobile application or interface,

When vehicle preparation is accessed,

Then the interface should be a user-friendly and intuitive interface for updating vehicle information.

Acceptance criterion 3:

Given an Ambulance service provider is permitted to access mobile application or interface,

When the vehicle information is updated and changes saved,

Then the system should confirm that the changes are saved successfully.

Standards Compliance

STD089 Web Content Accessibility Guidelines (WCAG) 2.1

DCF Core Capability

As a Ambulance Service Provider,

I want the system to allow for the documentation and reporting of completed tasks,

So that I can capture evidence of completed preparations, track vehicle readiness over time, and identify recurring issues or trends through generated reports.

Acceptance criterion 1:

Given an Ambulance Service Provider is permitted to access the system,

When documentation, tasks or preparation is completed in the system,

Then the system should support digital signatures, photos, or notes as evidence of completion.

And this documentation should be saved alongside the completed task.

And the documentation should be available for review when required.

Acceptance criterion 2:

Given an Ambulance Service Provider is permitted to access the the data reporting within the system,

When this feature is accessed,

Then the system should support the generation of reports that summarise completed tasks and their associated documentation.

And reports should be filtered by specific criteria, such as date range, vehicle type, or task type.

And the system should export reports in common formats (e.g. PDF, Excel) for further analysis or sharing

Acceptance criterion 3:

Given an Ambulance Service Provider is permitted to access the data reporting within the system,

When the report is created and reviewed,

Then the report should track the readiness of vehicles over time.

And identify any recurring issues or trends in incomplete or problematic tasks.

And support corrective actions within the system, based on the insights gained from the report.

Standards Compliance

STD029 Dictionary of Medicines and Devices
STD080 SNOMED CT: UK Edition
STD130 Global Medical Device Nomenclature (GMDN)
STD163 Using CSV file format
STD157 Formatting dates and times in data

DCF Core Capability

As a Ambulance Service Provider,

I want the system to allow me to add equipment and supplies to the inventory,

So that I can keep track of them accurately.

Acceptance criterion 1:

Given an Ambulance Service Provider is permitted to access inventory management within the system,

When this feature is accessed

Then the system should record the following:

• item name

• item description

• item quantity

• any relevant identifiers (e.g., barcode, RFID tag).

Acceptance criterion 2:

Given an Ambulance Service Provider is permitted to access inventory management within the system,

When equipment and supplies are added to the inventory,

Then the system should allow a vehicle to be selected and equipment associated with the vehicle.

And the system should provide a list of items assigned to each vehicle.

Standards Compliance

STD029 Dictionary of Medicines and Devices
STD080 SNOMED CT: UK Edition
STD130 Global Medical Device Nomenclature (GMDN)
STD004 AIDC: Automatic Identification and Data Capture

DCF Core Capability

As an Ambulance Service Provider

I want the system to provide real-time updates for vehicle preparation information,

So that I can remain informed and ensure tasks are completed efficiently.

Acceptance criterion 1:

Given an Ambulance service provider is permitted to access mobile application or interface,

When vehicle preparation is accessed,

Then the system should display the most up-to-date information regarding the vehicle's status and preparation.

Acceptance criterion 2:

Given an Ambulance service provider is permitted to access mobile application or interface,

When another team member updates vehicle information while I am using the application,

Then the system should automatically refresh and display the latest changes without requiring manual refresh.

DCF Core Capability

As a Ambulance Service Provider,

I want the system to allow for the documentation and reporting of completed tasks,

So that I can capture evidence of completed preparations, track vehicle readiness over time, and identify recurring issues or trends through generated reports.

Acceptance criterion 1:

Given that an Ambulance Service Provider is permitted to access the system,

When a task or preparation step is completed in the system

Then the system should support attached digital signatures, photos, or notes as evidence of task completion.

And this documentation should be saved alongside the completed task.

And this documentation should be available to view for each completed task when needed.

Acceptance criterion 2:

Given an Ambulance Service Provider is permitted to access the data reporting within the system,

When the reporting feature is accessed,

Then the system should generate reports that summarise completed tasks and their associated documentation.

And the Ambulance Service Provider should be able to filter reports by specific criteria, such as date range, vehicle type, or task type.

And the system should have the facility to export reports in common formats (e.g. PDF, Excel) for further analysis or sharing

Acceptance criterion 3:

Given that an Ambulance Service Provider is permitted to generate a report for completed tasks

When the report is generated,

Then the system should track the readiness of vehicles over time, identify any recurring issues or trends in incomplete or problematic tasks.

Standards Compliance

STD029 Dictionary of Medicines and Devices
STD080 SNOMED CT: UK Edition
STD130 Global Medical Device Nomenclature (GMDN)
STD004 AIDC: Automatic Identification and Data Capture
STD163 Using CSV file format
STD157 Formatting dates and times in data

DCF Core Capability

As a system administrator,

I want to utilise role-based access control in the system,

So that I can ensure that only authorised personnel can view and update vehicle preparation information.

Acceptance criterion 1:

Given that a system administrator is permitted to assign role based access to the system,

When system settings are accessed,

Then the system should permit definition of user roles and their corresponding access permissions.

Acceptance criterion 2:

Given that a system administrator is permitted to assign role based access to the system,

When roles are assigned to specific personnel,

Then the system should restrict access to vehicle preparation information based on the assigned roles.

Acceptance criterion 3:

Given a user attempts to access vehicle preparation information,

When their role does not have the necessary permissions,

Then the system should deny access and provide an appropriate error message.

Standards Compliance

STD043 Identity Verification and Authentication Standard for Digital Health and Care Services
STD092 Open Authorization - OAuth 2.0
STD093 OpenID Connect

DCF Core Capability

As a compliance officer,

I want the system to maintain an audit trail of user permissions and access control activities,

So that I can track and review any changes or unauthorised access attempts.

Acceptance criterion 1:

Given that a compliance officer or authorised user is permitted to access the system,

When an audit trail is accessed,

Then the system should present a log of all user permissions changes and access control activities.

Acceptance criterion 2:

Given that a compliance officer or authorised user is permitted to modify a users access,

When this change occurs,

Then the system should record the date, time, and the user responsible for the modification in the audit trail.

Acceptance criterion 3:

Given an unauthorised access attempt is made,

When access vehicle preparation information is attempted without appropriate permissions,

Then the system should log this unauthorised attempt in the audit trail, including the date, time, and the user involved (if identifiable).

Standards Compliance

STD043 Identity Verification and Authentication Standard for Digital Health and Care Services
STD092 Open Authorization - OAuth 2.0
STD093 OpenID Connect

DCF Core Capability

As an Ambulance Service Provider,

I want the system to provide comprehensive training materials and user manuals,

So that I am supported to use the system effectively and efficiently.

Acceptance criterion 1:

Given that an Ambulance Service Provider is permitted to access the system,

When the system is accessed for the first time,

Then user should have access to manuals or guides that explain the system's functionalities, features, and how to perform common tasks.

Acceptance criterion 2:

Given that an Ambulance Service Provider is permitted to access the system,

When assistance is needed with a specific feature,

Then the system should provide user-friendly, searchable documentation that can be accessed at any time.

Acceptance criterion 3:

Given the system undergoes updates or changes,

When these updates occur,

Then updated user manuals should be made available to reflect the latest system functionalities and changes

DCF Core Capability

As an Ambulance Service Provider,

I want access to a dedicated support team to assist with technical issues and questions,

So that I can resolve any system-related problems promptly and continue my work efficiently.

Acceptance criterion 1:

Given that an Ambulance Service Provider is permitted to access the system,

When there is a technical issue or question about the system I reach out to the support team via email, chat, or phone,

Then there should be system support available via email, phone or online chat

And the support team should acknowledge the request within a reasonable time frame.

Acceptance criterion 2:

Given a technical issue or question requires assistance from the support team,

When there is a response from the system provider,

Then there should be clear and helpful guidance or resolutions to address any concerns.

Acceptance criterion 3:

Given that an Ambulance Service Provider is permitted to access the system,

When there is a critical system issue affecting multiple users,

Then the support team should proactively communicate with ambulance personnel to inform them of the problem, its status, and the expected resolution time.

Standards Compliance

STD076 Secure Email

DCF Core Capability

As an Ambulance Service Provider responsible for drug management,

I want the system to log and track all drug-related activities comprehensively,

So that I can maintain strict control over drug inventory, ensure compliance with regulations, and trace all drug-related actions for accountability and safety

Acceptance criterion 1:

Given an Ambulance Service Provider is permitted to access the system and record clinical information,

When medicines are administered,

Then the system should provide options to log and track various medicine management activities, including procurement, storage, dispensing, administration, wastage, and disposal.

Acceptance criterion 2:

Given an Ambulance Service Provider is permitted to access the system and record clinical information,

When medicines management is undertaken,

Then the system must record:

• drug name

• dosage

• batch number

• expiry date

• administration date and time

• personnel involved for accurate tracking.

Acceptance criterion 3:

Given an Ambulance Service Provider is permitted to access the system and record clinical information,

When a medicine is being procured or received into inventory,

Then the system should update the drug inventory with the newly acquired quantity, batch details, and expiry date.

Standards Compliance

STD029 Dictionary of Medicines and Devices
STD080 SNOMED CT: UK Edition
STD130 Global Medical Device Nomenclature (GMDN)
STD153 Dose API
STD004 AIDC: Automatic Identification and Data Capture

DCF Core Capability

As a regulatory compliance officer,

I want the system to assist in conducting audits for regulatory compliance,

So that I can ensure that our drug management practices align with regulatory requirements.

Acceptance criterion 1:

Given that an ambulance service provider is permitted to extract data from the system,

When generating reports,

Then the system must provide the data required for regulatory compliance.

And highlight medicines management, drug related activity and compliance status, highlighting any non compliance.

And the report should in a format that can be exported and is compliant with regulatory submission requirements.

Standards Compliance

STD029 Dictionary of Medicines and Devices
STD080 SNOMED CT: UK Edition
STD130 Global Medical Device Nomenclature (GMDN)
STD153 Dose API
STD004 AIDC: Automatic Identification and Data Capture

DCF Core Capability

As a system administrator,

I want the system to have secure user authentication mechanisms,

So that I can ensure that only authorised personnel can access the audit trail and maintain data security.

Acceptance criterion 1:

Given a system administrator is permitted to access the system,

When an attempt to log into the system is made,

Then the system should require valid login credentials, such as a username and password.

Acceptance criterion 2:

Given a system administrator is permitted to access the system,

When valid, log in credentials are entered,

Then the system should access to the system.

Acceptance criterion 3:

Given a system administrator is permitted to access the system,

When invalid log in credentials are entered into the system,

Then the system should deny access and display an error message, indicating that the credentials are incorrect.

Standards Compliance

STD043 Identity Verification and Authentication Standard for Digital Health and Care Services
STD092 Open Authorization - OAuth 2.0
STD093 OpenID Connect