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Primary User Persona - Junior Doctor

Primary User Persona - Junior Doctor

 

Persona name

Lisa

Persona name

Lisa

Persona role

Junior Doctor - General Medicine

Job description

Speciality Register - General Internal Medicine.

GIM is mainly a hospital inpatient specialty, with some outpatient work in rapid access clinics and for patient follow-up. Work is typically based on an acute medical unit (AMU), medical admissions unit (MAU) or on the medical wards.

A large part of the working day involves reviewing newly admitted patients, continuing treatment of the most unwell patients, or providing care for patients who have developed an acute illness whilst admitted for another reason such as a surgical operation. Outpatients may be referred with chest pain or other urgent symptoms.

 

 Company

Company name

Leeds General Infirmary

Company size

>1000 beds

Industry

Medical

 Demographic information

Age

30

Gender

Female

Income

£34,000

Education level

Postgraduate Degree

Residential environment

City Centre

Digital Confidence

Lisa is confident with multiple electronic devices (phone, tablet and laptop) but struggles with complex, user unfriendly systems. She regularly uses video conferencing, staff collaboration tools, voice assistant (Google), voice enabled e-forms and digital ward status.

 Biography

Lisa has been a junior doctor for 5 years, she enjoys the variety and challenges the Acute Medical Unit provides but she can find the long hours and on-call time to be stressful. She loves her job but strives for a work/life balance and like to do a few yoga classes a week and enjoys dinner with her friends. She lives in a city-centre apartment and lives with her long term partner.

Professional goals

Motivators

Professional goals

Motivators

  • Develop expertise within chosen speciality

  • Consultant within three years

  • Lisa is ambitious and driven by the desire to make people better and climb the ladder

Challenges

Sources of information

  • Long hours and a stressful work environment. Inefficiency and complex tools can make life hard.

  • BMJ, Medscape, Mainstream news

 

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