User Persona - Newly Qualified Nurse
- Lewis Ford (Unlicensed)
Persona name | Sadie |
|---|---|
Persona role | A&E Nurse - Band 5 (Newly Qualified Nurse) |
Job description | An accident and emergency nurse will assess patients in the emergency department by taking vital signs and talking to the patient about what has happened. After the nurse has determined what the issue is, they will direct the patient to the correct place to get the right treatment for their condition (triage). A&E nurses will be the first port of call for patients. In such a patient-facing role nurses need to be able to show empathy, compassion ,and confidence. Interpersonal skills are crucial and help build rapport with nursing staff and patients, putting people at ease in sometimes uneasy and confusing times.
|
Company
Company name | Manchester Royal Infirmary |
|---|---|
Company size | 750 beds |
Industry | Medical |
Demographic information
Age | 25 |
|---|---|
Gender | Female |
Income | £25,000 |
Education level | Bachelors Degree |
Residential environment | Suburban shared house |
Personal quote
Digital Confidence
Lisa is confident with technology but she is dyslexic and prefers to use voice input rather than typing. She has little patience with complex systems that aren’t user-friendly. She uses smartphone and a tablet in her personal life.
Biography
As a newly qualified nurse Sadie’s first role is in A&E, she is a happy and confident person but she has found the environment very challenging at times. She lives with several other hospital staff and has very little time outside work for socialising as she is expected to carry out a lot of e-learning as well
Professional goals | Motivators |
|---|---|
|
|
Challenges | Sources of information |
|
|