Consultation Management - Community Pharmacy
ID | C68 |
|---|---|
Version | 4.0.1 |
Type | Capability |
Category | Consultations |
Status | Effective |
Effective Date | Nov 17, 2025 |
Contracting Vehicle(s) |
Description
Enables Health or Care Professionals to record Community Pharmacy Consultation Information for Patients and submit this Consultation Information to the Patient’s registered GP Practice and the NHSBSA.
Outcomes
For a Patient: | There is a detailed and standardised history of consultations recorded and submitted to their registered GP Practice. |
For Community Pharmacy Clinical Services: | Management of Consultations with technology provides better efficiency to the Organisation by using mechanisms to record and inform other Health or Care Organisations. |
MUST Epics - Describes the minimum functionality required to deliver a Capability. Solutions MUST be successfully evaluated against each Epic and Acceptance Criteria via Capability Assessment in order to be associated with this Capability |
E00645 - search for a Patient on the Personal Demographics Service (PDS)As a Health or Care Professional I want to access the Personal Demographics Service (PDS) So that I can search for a Patient on the Personal Demographics Service (PDS) Acceptance criterion 1: search for a Patient on the Personal Demographics Service (PDS)Given the Health or Care Professional is permitted to access the Personal Demographics Service (PDS) When the Health or Care Professional selects to search for a Patient on the Personal Demographics Service (PDS) Then the results are displayed E00645 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00761 - record Patient Consent for Community Pharmacy ConsultationsAs a Health or Care Professional I want to record Patient Consent for Community Pharmacy Consultations So that a record of the Patient's Consent is recorded Acceptance criterion 1: record Patient Consent for Community Pharmacy ConsultationsGiven the Health or Care Professional is permitted to manage Consultation Information for Patients When the Health or Care Professional selects to record a Patient’s Consent to the service Then the Patient Consent is recorded E00761 - Supporting Information
E00624 - record Patient Consent to share Consultation Information for Community Pharmacy Contraception ConsultationsAs a Health or Care Professional I want to record Patient Consent for sharing Community Pharmacy Contraception Consultation Information with the Patient’s registered GP Practice So that the Patient’s Consultation Information can be shared with the Patient’s registered GP Practice Acceptance criterion 1: record Patient Consent to share Consultation Information for Community Pharmacy Contraception ConsultationsGiven the Health or Care Professional is permitted to manage Consultation Information for Patients When the Health or Care Professional selects to record Patient Consent to share Consultation Information for Contraception Consultations Then the Patient Consent is recorded E00625 - manage Pharmacy First Consultation Information for PatientsAs a Health or Care Professional I want to manage Pharmacy First Consultation Information for Patients So that Consultation Information is retained for Patients Acceptance criterion 1: record Pharmacy First Minor Illness Consultation Information for PatientsGiven the Health or Care Professional is permitted to manage Consultation Information for Patients When the Health or Care Professional selects to record Pharmacy First Minor Illness Consultation Information for a Patient Then the Pharmacy First Minor Illness Consultation Information is recorded Acceptance criterion 2: record Pharmacy First Urgent Medicine Supply Consultation Information for PatientsGiven the Health or Care Professional is permitted to manage Consultation Information for Patients When the Health or Care Professional selects to record Pharmacy First Urgent Medicine Supply Consultation Information for a Patient Then the Pharmacy First Urgent Medicine Supply Consultation Information is recorded Acceptance criterion 3: record Pharmacy First Clinical Pathways Consultation Information for PatientsGiven the Health or Care Professional is permitted to manage Consultation Information for Patients When the Health or Care Professional selects to record Pharmacy First Clinical Pathways Consultation Information for a Patient And the recorded age of the Patient is within the Age criteria for the Clinical Pathway And the recorded sex of the Patient meets the Sex at Birth criteria for the Clinical Pathway And the quantity of medication recorded does not exceed the Quantity to be Supplied criteria in the Patient Group Direction (PGD) for the Clinical Pathway Then the Pharmacy First Clinical Pathway Consultation Information is recorded Acceptance criterion 4: view Pharmacy First Consultation Information for PatientsGiven the Health or Care Professional is permitted to manage Consultation Information for Patients When the Health or Care Professional selects to view Pharmacy First Consultation Information for a Patient Then the Consultation Information is displayed Acceptance criterion 5: export Pharmacy First Consultation Information for PatientsGiven the Health or Care Professional is permitted to manage Consultation Information for Patients When the Health or Care Professional selects to export Pharmacy First Consultation Information for a Patient Then the Consultation Information is exported as a PDF E00625 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00625 - Supporting Information
E00756 - manage Pharmacy Contraception Consultation Information for PatientsAs a Health or Care Professional I want to manage Pharmacy Contraception Consultation Information for Patients So that Consultation Information is retained for Patients Acceptance criterion 1: record Pharmacy Contraception Consultation Information for PatientsGiven the Health or Care Professional is permitted to manage Consultation Information for Patients When the Health or Care Professional selects to record Pharmacy Contraception Consultation Information for a Patient And the recorded age of the Patient is within the Criteria for Inclusion in the Patient Group Direction (PGD) And the quantity of medication recorded is within the Quantity Supplied criteria Then the Pharmacy Contraception Consultation Information is recorded Acceptance criterion 2: view Pharmacy Contraception Consultation Information for PatientsGiven the Health or Care Professional is permitted to manage Consultation Information for Patients When the Health or Care Professional selects to view Pharmacy Contraception Consultation Information for a Patient Then the Pharmacy Contraception Consultation Information is displayed Acceptance criterion 3: export Pharmacy Contraception Consultation Information for PatientsGiven the Health or Care Professional is permitted to manage Consultation Information for Patients When the Health or Care Professional selects to export Pharmacy Contraception Consultation Information for a Patient Then the Pharmacy Contraception Consultation Information is exported as a PDF E00756 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00756 - Supporting Information
E00757 - manage Pharmacy Blood Pressure Check Consultation Information for PatientsAs a Health or Care Professional I want to manage Pharmacy Blood Pressure Check Consultation Information for Patients So that Consultation Information is retained for Patients Acceptance criterion 1: record Pharmacy Blood Pressure Check Consultation Information for PatientsGiven the Health or Care Professional is permitted to manage Consultation Information for Patients When the Health or Care Professional selects to record Pharmacy Blood Pressure Check Consultation Information for a Patient Then the Pharmacy Blood Pressure Check Consultation Information is recorded Acceptance criterion 2: view Pharmacy Blood Pressure Check Consultation Information for PatientsGiven the Health or Care Professional is permitted to manage Consultation Information for Patients When the Health or Care Professional selects to view Pharmacy Blood Pressure Check Consultation Information for a Patient Then the Pharmacy Blood Pressure Check Consultation Information is displayed Acceptance criterion 3: export Pharmacy Blood Pressure Check Consultation Information for PatientsGiven the Health or Care Professional is permitted to manage Consultation Information for Patients When the Health or Care Professional selects to export Pharmacy Blood Pressure Check Consultation Information for a Patient Then the Pharmacy Blood Pressure Check Consultation Information is exported as a PDF E00757 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00757 - Supporting Information
E00626 - view information from the GP Practice Electronic Patient Record (EPR) of the Patient during Community Pharmacy ConsultationsAs a Health or Care Professional I want to view information from the GP Practice Electronic Patient Record (EPR) of the Patient So that I can view the Patient's medical history during a Community Pharmacy Consultation Acceptance criterion 1: view information from the GP Practice Electronic Patient Record (EPR) of the Patient during Community Pharmacy ConsultationsGiven the Health or Care Professional is permitted to view information from GP Practice Electronic Patient Records (EPRs) When the Health or Care Professional selects to view information from the GP Practice Electronic Patient Record (EPR) of the Patient Then information from the GP Practice Electronic Patient Record (EPR) of the Patient is displayed E00626 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00627 - record medication for Patients for Community Pharmacy ConsultationsAs a Health or Care Professional I want to record medication for Patients for Community Pharmacy Consultations So that medication can be accurately recorded in the Consultation Information for Patients Acceptance criterion 1: record medication for Patients for Community Pharmacy ConsultationsGiven the Health or Care Professional is permitted to record medication for Patients When the Health or Care Professional selects to record medication for a Patient Then the medication can be selected from a pre-configured list And the medication is recorded E00627 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00628 - print NHS FP10DT for Patients medication for Pharmacy First ConsultationsAs a Health or Care Professional I want to print NHS FP10DTs for a Patient's medication So that a hard copy of the NHS FP10DT is available and exemption can be captured Acceptance criterion 1: print NHS FP10DT for Patients medication for Pharmacy First ConsultationsGiven the Health or Care Professional is permitted to manage NHS FP10DTs When the Health or Care Professional selects to print an NHS FP10DT for a Patient’s medication Then the NHS FP10DT is printed E00628 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00629 - Alert Health or Care Professional to provide Safety-Netting Advice to Patients for Pharmacy First ConsultationsAs a Health or Care Professional I want to be alerted to provide a Patient with Safety-Netting Advice for Pharmacy First Consultations So that the Patient is provided with the Safety-Netting Advice Acceptance criterion 1: Alert Health or Care Professional to provide Safety-Netting Advice to Patients for Pharmacy First ConsultationsGiven the Health or Care Professional is permitted to manage Consultation Information for Patients When the Health or Care Professional is recording a Pharmacy First Consultation for a Patient Then the Health or Care Professional is alerted to provide Safety-Netting Advice to the Patient E00629 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00629 - Supporting Information
E00631 - submit records of Pharmacy First Consultations for Patients to their registered GP PracticeAs a Health or Care Professional I want to submit records of Pharmacy First Consultations to the Patient’s registered GP Practice So that the Patient's registered GP Practice can receive a record of the Patient Consultation Acceptance criterion 1: submit records of Pharmacy First Consultations for Patients to their registered GP PracticeGiven the Health or Care Professional is permitted to manage Consultation Information for Patients When the Health or Care Professional selects to submit a record of the Patient's Pharmacy First Consultation to their registered GP Practice Then the record of the Pharmacy First Consultation for the Patient is submitted to their registered GP Practice E00631 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00758 - submit records of Pharmacy Blood Pressure Check Consultations for Patients to their registered GP PracticeAs a Health or Care Professional I want to submit records of Pharmacy Blood Pressure Check Consultations to the Patient’s registered GP Practice So that the Patient's registered GP Practice can receive a record of the Patient Consultation Acceptance criterion 1: submit records of Pharmacy Blood Pressure Check Consultations for Patients to their registered GP PracticeGiven the Health or Care Professional is permitted to manage Consultation Information for Patients When the Health or Care Professional selects to submit a record of the Patient's Pharmacy Blood Pressure Check Consultation to their registered GP Practice Then the record of the Blood Pressure Check Consultation for the Patient is submitted to their registered GP Practice E00758 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00759 - submit records of Pharmacy Contraception Consultations for Patients to their registered GP PracticeAs a Health or Care Professional I want to submit records of Pharmacy Contraception Consultations to the Patient’s registered GP Practice So that the Patient's registered GP Practice can receive a record of the Patient Pharmacy Contraception Consultation Acceptance criterion 1: submit records of Pharmacy Contraception Consultations for Patients to their registered GP PracticeGiven the Health or Care Professional is permitted to manage Consultation Information for Patients When the Health or Care Professional selects to submit a record of the Patient's Pharmacy Contraception Consultation to their registered GP Practice And Patient Consent has been recorded for their Pharmacy Contraception Consultation data to be shared Then the record of the Pharmacy Contraception Consultation for the Patient is submitted to their registered GP Practice E00759 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00632 - submit records of Community Pharmacy Consultations for Patients to NHS Business Services Authority (NHSBSA)As a Health or Care Professional I want to submit records of Patient Consultations to the NHS Business Services Authority (NHSBSA) So that a record of a Patient Consultation can be submitted to the NHS Business Services Authority (NHSBSA) for claims and reporting Acceptance criterion 1: submit records of Community Pharmacy Consultations for Patients to NHS Business Services Authority (NHSBSA)Given the Health or Care Professional is permitted to manage Consultation Information for Patient’s When the submission of the record of the Patient's Consultation to the NHS Business Services Authority (NHSBSA) is triggered Then the record of the Patient’s Community Pharmacy Consultation is submitted to the NHS Business Services Authority (NHSBSA) E00632 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
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MAY Epics - Describes additional functionality associated with the Capability. Suppliers should consider all MAY Epics as part of their User Research. Suppliers can choose to map their Solutions to these Epics and they will be evaluated via Capability Assessment. Contracting Authorities or purchasing organisations may require these Epics as product qualification or requirements criteria |
E00633 - view Community Pharmacy details using Directory of Services (DoS) for Community Pharmacy ConsultationsAs a Health or Care Professional I want to view other Community Pharmacy details So that Patients can be directed to another Community Pharmacy Acceptance criterion 1: view Community Pharmacy details using Directory of Services (DoS) for Community Pharmacy ConsultationsGiven the Health or Care Professional is permitted to access the Directory of Services (DoS) When the Health or Care Professional selects to view another Community Pharmacy’s details using Directory of Services (DoS) Then the Community Pharmacy details are displayed E00633 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00633 - Supporting Information
E00763 - launch the National Care Record Service (NCRS) for a Patient during Community Pharmacy ConsultationsAs a Health or Care Professional I want to view information on the National Care Records Service (NCRS) for a Patient So that I can view Patient information during a Community Pharmacy Consultation Acceptance criterion 1: launch the National Care Record Service (NCRS) for a Patient during Community Pharmacy ConsultationsGiven the Health or Care Professional is permitted to launch the National Care Record Service (NCRS) When the Health or Care Professional selects to view information for a Patient on the National Care Record Service (NCRS) Then the National Care Record Service (NCRS) is launched And Patient information for the Patient is displayed E00763 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00634 - launch the Electronic Prescription Service (EPS) Prescription Tracker page for Community Pharmacy ConsultationsAs a Health or Care Professional I want to launch the Electronic Prescription Service (EPS) Prescription Tracker page So that I can access the Electronic Prescription Service (EPS) Prescription Tracker to view the status and location of a Prescription Acceptance criterion 1: launch the Electronic Prescription Service (EPS) Prescription Tracker page for Community Pharmacy ConsultationsGiven the Health or Care Professional is permitted to launch the Electronic Prescription Service (EPS) Prescription Tracker page When the Health or Care Professional selects to launch the Electronic Prescription Service (EPS) Prescription Tracker page Then the Electronic Prescription Service (EPS) Prescription Tracker page is displayed E00634 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00634 - Supporting Information
E00635 - launch the NICE Clinical Knowledge Summaries (CKS) page for Community Pharmacy ConsultationsAs a Health or Care Professional I want to launch the NICE Clinical Knowledge Summaries (CKS) page So that I can view the evidence base and practical advice on best practice Acceptance criterion 1: launch the NICE Clinical Knowledge Summaries (CKS) page for Community Pharmacy ConsultationsGiven the Health or Care Professional is permitted to launch the NICE Clinical Knowledge Summaries (CKS) page When the Health or Care Professional selects to launch the NICE Clinical Knowledge Summaries (CKS) page Then the NICE Clinical Knowledge Summaries (CKS) page is displayed E00635 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00635 - Supporting Information
E00636 - launch shared decision making tools for Pharmacy Contraception ConsultationsAs a Health or Care Professional I want to launch a Contraception shared decision making tool So that I can view a shared decision making tool that supports Contraception Consultations Acceptance criterion 1: launch shared decision making tools for Pharmacy Contraception ConsultationsGiven the Health or Care Professional is permitted to launch a Contraception shared decision making tool When the Health or Care Professional selects to launch a Contraception shared decision making tool Then a Contraception shared decision making tool is displayed E00636 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00637 - launch Patient Group Directions (PGDs), Clinical Protocols and Clinical Pathways for Pharmacy First ConsultationsAs a Health or Care Professional I want to launch Patient Group Directions (PGDs), Clinical Protocols and Clinical Pathways So that I can view Patient Group Directions (PGDs), Clinical Protocols and Clinical Pathways to support Pharmacy First Consultations Acceptance criterion 1: launch Patient Group Directions (PGDs) for Pharmacy First ConsultationsGiven the Health or Care Professional is permitted to launch Patient Group Directions (PGDs) When the Health or Care Professional selects to launch Pharmacy First Patient Group Directions (PGDs) Then the Pharmacy First Patient Group Directions (PGDs) are displayed Acceptance criterion 2: launch Clinical Protocols for Pharmacy First ConsultationsGiven the Health or Care Professional is permitted to launch Clinical Protocols When the Health or Care Professional selects to launch Pharmacy First Clinical Protocols Then the Pharmacy First Clinical Protocols are displayed Acceptance criterion 3: launch Clinical Pathways for Pharmacy First ConsultationsGiven the Health or Care Professional is permitted to launch Clinical Pathways When the Health or Care Professional selects to launch Pharmacy First Clinical Pathways Then the Pharmacy First Clinical Pathways are displayed E00637 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00760 - launch Patient Group Directions (PGDs) for Pharmacy Contraception ConsultationsAs a Health or Care Professional I want to launch Pharmacy Contraception Patient Group Directions (PGDs) So that I can view Patient Group Directions (PGDs) to support Pharmacy Contraception Consultations Acceptance criterion 1: launch Patient Group Directions (PGDs) for Pharmacy Contraception ConsultationsGiven the Health or Care Professional is permitted to launch Patient Group Directions (PGDs) When the Health or Care Professional selects to launch Pharmacy Contraception Patient Group Directions (PGDs) Then the Pharmacy Contraception Patient Group Directions (PGDs) are displayed E00760 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00638 - view a Body Mass Index (BMI) calculator for Community Pharmacy ConsultationsAs a Health or Care Professional I want to view a Body Mass Index (BMI) calculator So that I can conduct Body Mass Index (BMI) calculations Acceptance criterion 1: view a Body Mass Index (BMI) calculator for Community Pharmacy ConsultationsGiven the Health or Care Professional is permitted to view a Body Mass Index (BMI) calculator When the Health or Care Professional selects to view the Body Mass Index (BMI) calculator |