Domiciliary Care v1.0.0
Full or Partial Capability status. For this Capability, Solutions are required to meet a minimum of one MUST EPIC and associated acceptance criteria but not all MUST EPICs (where there are multiple MUST EPICS) to achieve Partial Capability Status, or; to meet all MUST EPICs and their associated acceptance criteria to achieve Full Capability Status.
Description
A Domiciliary Care Capability enables Service Providers to effectively plan and manage Domiciliary Care services offered to Service Users. The Capability will allow for Domiciliary Care schedules to be produced that meet the needs of Service Users, efficiently roster staff and that allow Care Workers to manage their Appointments with Service Users.
The Domiciliary Care Capability may also allow Service Users and nominated individuals to view their Domiciliary Care schedule, allow remote access to Domiciliary Care schedules for Care Workers and for Domiciliary Care Organisations run reports on their Domiciliary Care data.
Outcomes
Service User |
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Domiciliary Care Organisation |
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Care Worker |
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EpicDC1 - maintain Domiciliary Care schedules
As a Domiciliary Care Organisation
I want to maintain Domiciliary Care schedules for Service User visits by Care WorkersÂ
So that Service Users Appointments and care are planned
Acceptance criterion 1: create Domiciliary Care schedule
Given that the user is permitted to maintain Domiciliary Care schedules
And the requirements for the Domiciliary Care schedule have been defined
When the user chooses to create a Domiciliary Care schedule for Care Workers
Then the Domiciliary Care schedule is created
Acceptance criterion 2: view Domiciliary Care schedule
Given that the user is permitted to maintain Domiciliary Care schedules
And a Domiciliary Care schedule has been created
When the user chooses to view a Domiciliary Care schedule for Care Workers
Then the Domiciliary Care schedule is displayed
Acceptance criterion 3: amend Domiciliary Care schedule
Given that the user is permitted to maintain Domiciliary Care schedules
And a Domiciliary Care schedule has been created
When the user chooses to amend a Domiciliary Care schedule for Care Workers
Then the Domiciliary Care schedule is amendedÂ
Acceptance criterion 4: delete Domiciliary Care schedule
Given that the user is permitted to maintain Domiciliary Care schedules
And a Domiciliary Care schedule has been created
When the user chooses to delete a Domiciliary Care schedule for Care Workers
Then the Domiciliary Care schedule is deleted
Acceptance criterion 5: notification of Domiciliary Care schedule changes
Given that the Domiciliary Care schedule has been created
When there are changes in the Domiciliary Care schedule
Then the Care Worker is notified
EpicDC2 - share Domiciliary Care schedules
As a Workforce Manager
I want to share Domiciliary Care schedulesÂ
So that I can communicate Domiciliary Care schedules to Staff Members
Acceptance criterion 1: share Domiciliary Care schedules
Given that the Domiciliary Care schedule has been created
When the user chooses to share the Domiciliary Care schedule
Then the Domiciliary Care schedule is shared with Staff Members
EpicDC3 - manage AppointmentsÂ
As a Care Worker
I want to manage Appointments for Service User visitsÂ
So that Service Users Appointments are planned and updated
Acceptance criterion 1: view Appointments
Given that the Care Worker is permitted to view Appointments
When the Care Worker chooses to view Appointments in their Domiciliary Care schedule
Then the Appointments in their Domiciliary Care schedule are displayed
Acceptance criterion 2: record Appointment details
Given that the Care Worker is permitted to record Appointment details
When the Care Worker chooses to record Appointment details (e.g. visit times, mileage, documentation)
Then the Appointment information is updated
EpicDC4 - Service User manages their schedule for Domiciliary Care
As a Service User
I want to manage my Domiciliary Care schedule (including Appointment details)
So that I can view my Domiciliary Care schedule and inform staff of any changes
Acceptance criterion 1: Service User views Domiciliary Care schedule
Given that the Service User can view the Domiciliary Care schedule
When they choose to view their Domiciliary Care schedule
Then their Domiciliary Care schedule is displayed
Acceptance criterion 2:Â Service User informs Care Workers of changes
Given that the Service User is permitted to inform Care Workers of changes
And there is a change in circumstances (e.g. holidays, staying with a relative) that would impact their Domiciliary Care schedule
When they choose to inform Care Workers of changes in circumstancesÂ
Then the Care Workers are informed of changes in circumstancesÂ
EpicDC5 - manage Care Plans for Service Users
As a Care Worker
I want to manage Care Plans for Service Users
So that I can ensure the Service User's Care Plan continues to reflect their needs
Acceptance criterion 1: Care Worker creates a Domiciliary Care Plan for the Service User
Given that the Care Worker has assessed the Domiciliary Care needs of the Service User
When they decide to create a Domiciliary Care Plan for the Service User
Then they can create the Domiciliary Care PlanÂ
Acceptance criterion 2:Â Care Worker reviews Care Plan
Given that a Care Plan has been created for a Service User
When the Care Worker reviews the Care PlanÂ
Then the Care Worker can record review details
 And the Care Worker can update the Care Plan details
Acceptance criterion 3:Â Care Worker closes the Care Plan
Given that a Care Plan has been created for a Service User
When it is decided that the Service User no longer needs Domiciliary Care services
Then the Care Plan can be closed or made inactive
Acceptance criterion 4:Â Care Worker shares the Service User's Domiciliary Care Plan with other Service Providers
Given that a Care Plan has been created for a Service User
When the Care Worker decides to share the Care Plan with another Service Provider
Then the Care Worker can share the Care Plan with other Service Providers
EpicDC6 - remote access to Domiciliary Care schedule
As a Care Worker
I want to access Domiciliary Care schedules remotelyÂ
So that I can view and amend them anytime
Acceptance criterion 1: view Domiciliary Care schedule remotely
Given that the user is permitted to maintain Domiciliary Care schedules
And a Domiciliary Care schedule has been createdÂ
When the user chooses to view a Domiciliary Care schedule remotely
Then the Domiciliary Care schedule is displayed
Acceptance criterion 2: amend Domiciliary Care schedules remotely
Given that the user is permitted to maintain Domiciliary Care schedules
And a Domiciliary Care schedule has been createdÂ
When the user chooses to amend a Domiciliary Care schedule remotely
Then the Domiciliary Care schedule is amended
EpicDC7 - receive notifications relating to Service User
As a Domiciliary Care Organisation
I want to be informed about changes that will affect a Service User's need for Domiciliary Care (e.g. that they have been admitted to or discharged from Hospital or a Care Home, other changes in domiciliary care needs)
So that I can make informed decisions about starting, modifying, suspending or re-instating their Domiciliary Care package
Acceptance criterion 1: Domiciliary Care Organisation is notified about change in Service User's needs
Given that Health or Care Professionals can send notifications in relation to a Service User
When the Health or Care Professional chooses to notify the Domiciliary Care Organisation (e.g. of changes to the Domiciliary Care required by the Service User)
Then the Domiciliary Care Organisation is notified
EpicDC8 - reports
As a Domiciliary Care Organisation
I Want to run reports
So that I can get key insights into my business (e.g. staff mileage, time spent with Service Users)Â
Acceptance criterion 1: run reports
Given the user is permitted to run reports
When the user chooses to run a  report
Then the report is displayed
EpicDC9 - nominated individuals to view Domiciliary Care scheduleÂ
As a Service User's nominated individual (e.g. proxy)
I want to be able to view Domiciliary Care information for the Service User
So that I have visibility of their Domiciliary Care Plan
Acceptance criterion 1: nominated individual views Domiciliary Care schedule information
Given that the nominated individual is permitted to view Domiciliary Care schedule information relating to the Service User
When the nominated individual wants to view Domiciliary Care schedule information
Then the Domiciliary Care schedule information is displayed
Suppliers will have to attain compliance with these Standards during the compliance stage before they can be live on a framework with this Capability:
None
Suppliers will have to attain compliance with these Standards during the compliance stage before they can be live on a framework with this Capability:
- Interoperability Standard
- Overarching Standards
Suppliers will not be assessed or assured on these Roadmap Items as part of Onboarding